Palmer Dodge Chrysler Jeep Ram - Service Center

After an initial under repair look during 2 previous visits over 2 years the service department was able to fix my car. There needs to be a better waiting area for the service departments one has to wal visits over 2 years the service department was able to fix my car. There needs to be a better waiting area for the service departments one has to walk all the way to another building for a restroom. More

Prices are too high but at least they are vacuuming vehicles and making attempt to add value vehicles and making attempt to add value More

Working with Lee was fantastic, made the whole process seamless and they were forthright with all their costs. Highly recommend them seamless and they were forthright with all their costs. Highly recommend them More

I am a new resident of Georgia, coming from the Midwest. Palmer Dodge Chrysler Jeep was recommended to me by a fellow Jeep owner. I scheduled a service appointment and was shocked and disappointed at the Palmer Dodge Chrysler Jeep was recommended to me by a fellow Jeep owner. I scheduled a service appointment and was shocked and disappointed at the reception I received as a new customer. The atmosphere was very cold and unwelcoming. Not even a smile was visible. This type of experience was not what I'd become accustomed to in the Midwest. Shortly after the service request had been written up by the service advisor, while waiting for the Uber driver, I decided to cancel having any service at this dealership. The environment was extremely uncomfortable. It also occurred to me that either the workmanship would be substandard at best or the billed amount would be questionable. Upon sharing my dissatisfaction with the service advisor, I was appalled at the explanation I was given. He informed me that this was a Monday morning with employees coming off of a weekend. "Really??" Perhaps Palmer Chrysler Dodge Jeep Ram should do a thorough reassessment of their customer service. They have definitely lost this "almost" customer. If this dealership was the only place in Georgia to have my Jeep serviced, I'd rather have it shipped back to my previous dealership in the Midwest each time service was needed. More

Great service! Fast and friendly. Vehicle was clean and returned promptly. Luis was great and will ask for him next time. This Jeep is 11 years old and I’ve onl Fast and friendly. Vehicle was clean and returned promptly. Luis was great and will ask for him next time. This Jeep is 11 years old and I’ve only ever brought it here for service More

Excellent service department. Especially Sarah. Got me in and repaired after a brake issue in less than 24 hours. My 3rd visit s d I will continue my Jeep service with this dealer Especially Sarah. Got me in and repaired after a brake issue in less than 24 hours. My 3rd visit s d I will continue my Jeep service with this dealership More

Nice staff, great service, fun cars to look at in the showroom while I’m waiting. You should let service customers drive any car from the showroom they want 😁 showroom while I’m waiting. You should let service customers drive any car from the showroom they want 😁 More

Luis always goes above and beyond whats expected. He makes sure everything is done properly and in a timely manner. He makes sure everything is done properly and in a timely manner. More

All was great except I was charged back a VISA service fee for the work. Using a Debit card is not a recommended practice (security). All businesses I frequent do not charge me this fee. Makes me question fee for the work. Using a Debit card is not a recommended practice (security). All businesses I frequent do not charge me this fee. Makes me question if I should keep bring my vehicle More

Great people and very professional. Palmer Dodge is a great company to do business with. Palmer Dodge is a great company to do business with. More