Palmer Dodge Chrysler Jeep Ram - Service Center

Very professional, customer FIRST centric, knowledgeable, supportive, ONTIME and always my GOTO dealer any day. supportive, ONTIME and always my GOTO dealer any day. More

Rich in service is the best. He is very knowledgeable and helpful. I will be back He is very knowledgeable and helpful. I will be back More

An oil change took over 2 hours. It was the first one the vehicle had and was included. The advisor asked if I wanted my tires rotated as well, but I said no, since I had done it one It was the first one the vehicle had and was included. The advisor asked if I wanted my tires rotated as well, but I said no, since I had done it one week prior. 90 minute later, someone comes and tells me "sorry for the wait. There was a backup in the tire garage." My question to them: "Why was it in the tire garage".....So, more than 30 minutes later (since there was still a backup in the tire garage), the tires were put back on the way the arrived and the oil and filter had been changed. This was supposed to be a "free service" to me, but it was more expensive (opportunity cost" for me to come to the dealer and deal with miscues and frankly just slow service, so I probably won't be coming back (to this or any dealer) again. More

Service department is always top-notch. Especially Kim, always quick to respond and provides updates along the way. Won't go anywhere else. Especially Kim, always quick to respond and provides updates along the way. Won't go anywhere else. More

I have been a customer for Palmer Dodge Chrysler Jeep Ram for the past 10 years and it's the quality & professional service that both the sales and service teams provide all of the time that keeps me coming for the past 10 years and it's the quality & professional service that both the sales and service teams provide all of the time that keeps me coming back. The service experience is absolutely the very best and the primary reason is the Service Advisor, Hiram Morales, who has provided the very best service during the last 3 Jeeps that I have purchased and owned from Palmer. I'm a very satisfied with all aspects of the Palmer experience. Henry Diaz More

The service is very good and efficient. The person who attended me was Hiriam Morales-Baez and he was excellent. I had no contact with any other people at the dealer. The person who attended me was Hiriam Morales-Baez and he was excellent. I had no contact with any other people at the dealer. More

They are a complete joke. They never fix the problem right the first time but go about it piecemeal, leaving you to have multiple breakdowns related to the same issue. They They never fix the problem right the first time but go about it piecemeal, leaving you to have multiple breakdowns related to the same issue. They are the reason I now own a Honda!!! More

Always have great service - especially from Kim! My car is serviced quickly but thoroughly and they always respect my time. My car is serviced quickly but thoroughly and they always respect my time. More

I can't be more satisfied with the staff and management at Palmer DCJR. Everyone there is curious, professional and extremely knowledgeable. Thank you so much for all your help ! at Palmer DCJR. Everyone there is curious, professional and extremely knowledgeable. Thank you so much for all your help ! More

Had to trailer in the vehicle, and they had a spot for us to unload it on site. Good and honest service and quick turnaround. us to unload it on site. Good and honest service and quick turnaround. More