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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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June 23, 2024

I was attended promptly by Andrea Paz. She was very helpful and kind. She offered me an Uber to get to work and later to get back to get my car. She kept up to date in regards of anything More

by Carla Gabaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Paz
Jun 24, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Carla, thank you so much for sharing your positive experience with Andrea Paz. We are thrilled to hear that she provided you with excellent service and went above and beyond to ensure your satisfaction. We appreciate your feedback and look forward to serving you again in the future.

June 21, 2024

I recently had a fantastic experience at Palmer Jeep, and I just have to share how wonderful it was. Sarah truly exceeded all my expectations by going the extra mile to ensure I was well taken care of and ke More

by deangelotownsend1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience at Palmer Jeep. We are thrilled to hear that Sarah provided exceptional customer service and made your visit memorable. We appreciate your recommendation and look forward to serving you again in the future.

June 21, 2024

My service advisor, Kim really took the time to listen to my concerns, prioritize my needs, and work out an affordable plan for my repairs. More

by j.estell2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly H.
Jun 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Kim provided you with excellent service and prioritized your needs. We appreciate your feedback and look forward to serving you again in the future.

June 20, 2024

Great service. They got me in quickly and all was well. Thank you for everything. More

by DDESPATHY67SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Jun 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi there, thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. We appreciate your feedback and hope to see you again soon. If you have any questions or need assistance in the future, feel free to reach out.

June 20, 2024

Rich Kinsey is so knowledgeable and hard working. He’s a smart and effective guy. I hope that the Leadership of this dealership realizes what an asset he is to the team. More

by KENT219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
Jun 23, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with Rich Kinsey at our dealership. We truly value feedback like yours and are glad to hear about the exceptional service you received. We will make sure to pass along your kind words to the leadership team. Thank you for choosing us!

June 20, 2024

After my vehicle was serviced and I pick it up I had to remove the plastic covering the driver's seat, the paper covering the floor on the driver's side. My tires safety lock was missing and I had to retur More

by kepa0503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry to hear that there was plastic and other materials left over after your service appointment. This is not the level of professionalism we strive for, and we apologize for the inconvenience. We hope to have the opportunity to work with you again in the future, and provide you with top-notch service. Sincerely, David Keller, Service Manager, service@palmerdcj.com

June 19, 2024

Always great service. ..only place I take my Jeep to get routine service and anything else that might come up. Always friendly and always a great job! More

by erholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
Jun 20, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you trust us with your Jeep for routine service. Our team works hard to provide excellent service, and we're glad it shows. Looking forward to serving you again in the future!

June 19, 2024

Great service team. Good communication and friendly. Brought in Jeep for routine service and they completed the work quicker than originally estimated. I will be back. More

by LWWOLFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Morales
Jun 20, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with our service team! We are thrilled to hear that we were able to exceed your expectations with good communication and efficiency. We look forward to welcoming you back for your next routine service.

June 19, 2024

Continue to experience excellent service in all respects particularly from Rich. He's always on top of my needs and informs very well. More

by DAVIDHEFFNER450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi David, thank you so much for your kind words! We're thrilled to hear that you continue to receive excellent service, especially from Rich. We'll be sure to pass along your compliments to him. If you ever need anything else, please don't hesitate to reach out.

June 18, 2024

There was a misunderstanding last time I took my car in for service, and they handled it really well. More

by mollykingdvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Molly, thank you for sharing your experience! We're glad to hear that we were able to resolve the misunderstanding to your satisfaction. We appreciate your feedback and look forward to serving you again in the future.

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