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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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July 04, 2024

Excellent service from Ryan and the rest of the Palmer dodge associates. Had my 2022 Widebody hellcat in and out and covered and few things under warranty More

by donseason125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

donseason125, we put customer experience and satisfaction as our priority, and your review reaffirms the hard work Ryan and our team put in every day. So thank you for your kind words! We look forward to seeing you again here at Palmer Dodge Chrysler Jeep Ram.

July 01, 2024

Rich Kinsey was knowledgeable, professional and went above and beyond to take care of us. More

by gmstockgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
Jul 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with Rich Kinsey! We are thrilled to hear that he provided exceptional service. If you have any questions or need further assistance, feel free to reach out. We appreciate your support!

July 01, 2024

Top notch service -- it was great having a ride to/from home while Jeep was being repaired. Friendly & professional service advisors! More

by mgscoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our top-notch service and found our service advisors to be friendly and professional. We appreciate your feedback and look forward to serving you again in the future.

June 30, 2024

David, Ryan, and Kim always take great care of me! Top notch service all around! More

by classic_ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Jul 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Ashley, thank you so much for your kind words! We're thrilled to hear that David, Ryan, and Kim provided you with top-notch service. We'll be sure to pass along your feedback to them. We appreciate your support and hope to see you again soon!

June 27, 2024

They did not keep any of the promises and claims they made while selling me the vehicle. I feel taken advantage of and am extremely dissatisfied. More

by aydinlioglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris boozer
Jul 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry to hear that you were left unsatisfied by your experience with our sales team. Your feedback is important to us, and we want to make sure that we follow through on any and all promises made by our team. If you have a moment, please reach out to us so we can help. Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

June 27, 2024

Great staff, very helpful and knowledgeable about the vehicles. Love the Jeep would consider purchasing again. More

by autumnswatsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony & Aaron
Jun 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Autumn, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff and that you're loving your Jeep. If you ever have any questions or need assistance in the future, feel free to reach out. Enjoy your new ride!

June 26, 2024

Team was very cordial and helpful when picking up my new Jeep after installing running boards. More

by STEVE.MANLEY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jun 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Steve, thank you so much for your kind words about our team's service! We're thrilled to hear that you had a positive experience picking up your new Jeep with the running boards installed. If you have any other feedback or questions, feel free to reach out.

June 25, 2024

Did everything perfect, schedule, work and delivery. ..when I bought my Wrangler, I asked my salesman can we add steps that retrack and he said no problem he told me the price and asked do you want them More

by john@intilepainting.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi John, thank you for sharing your positive experience with us! We're thrilled to hear that everything from scheduling to delivery went smoothly for you. It's great to know that our team was able to accommodate your request for steps on your Wrangler quickly and efficiently.

June 25, 2024

I have been with Palmer Dodge approximately 4 yrs. I have given strong positive reviews. Unfortunately, it feels like my customer loyalty is being taken for granted. Previously, an oil cap was left of More

by trasheed555
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're truly sorry to hear that your recent experiences haven't lived up to your expectations. We want you to know that we appreciate your loyalty to our dealership over the years, and we want nothing more than to provide you with outstanding service. Please reach out to us when you can so that we can help. Sincerely, David Keller, Service Manager, service@palmerdcj.com

June 24, 2024

Great experience, everyone at the dealership was so nice, Lee was courteous, knowledgeable, and personable. No pressure from anyone. Fair price for my trade, excellent service and vehicle prep, plenty of f More

by wjiminez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Lee and the rest of our team provided you with excellent service and made your car buying experience a pleasant one. We appreciate your feedback and look forward to serving you again in the future.

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