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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,131 Reviews
Call Service Center (770) 410-1111

4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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July 10, 2024

Timely service for the completion of my card oil change. Kimberly provided excellent service during my check in. More

by esteslon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
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Jul 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Kimberly provided excellent service during your visit. We strive to provide timely service and exceptional customer care. We look forward to serving you again in the future.

July 10, 2024

My oil change appointment was for 7:30 am and yet my car was not ready until after 12:00. More

by jdriesse99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience with the delayed oil change appointment. We apologize for the inconvenience this caused you. Your feedback is valuable to us and we will work on improving our service to ensure this does not happen again in the future. Thank you. Sincerely, David Keller, Service Manager, service@palmerdcj.com

July 09, 2024

Customer service is great, quick oil change, I am not very happy with the service provided by phone to book the appointment because she was trying to rush the phone call and gave me the wrong information More

by felipeandree24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Paz
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Jul 10, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Felipe, thank you for sharing your feedback with us. We're glad to hear that you had a great experience with our customer service and quick oil change. We apologize for any inconvenience caused during the booking process and will address this issue with our team. Thank you for bringing this to our attention.

July 09, 2024

Palmer Dodge is my go-to service for my Jeep. Their communication is great throughout the process. More

by JEANETTELAFORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Keyes
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Jul 10, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Jeanette! Thank you for choosing Palmer Dodge as your go-to service for your Jeep. We're thrilled to hear that you appreciate our communication efforts. We strive to provide excellent service to all our customers. We look forward to serving you again in the future!

July 09, 2024

Rich was amazing! My truck was needing a lot of minor things done. It was done within a good amount of time and ran amazing afterwards More

by phillip.g181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Jul 10, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Phillip, thank you for sharing your positive experience with Rich! We're thrilled to hear that he was able to take care of all the minor issues with your truck efficiently and effectively. We appreciate your feedback and look forward to serving you again in the future!

July 07, 2024

I had a very good experience getting my vehicle serviced at Palmer Chrysler Jeep Ram. The service rep/advisor (Andrea Paz) was very knowledgeable and efficient in arranging Uber transportation to and from m More

by darven.mobley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Paz
Report | Print
Jul 08, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Darven, thank you so much for sharing your positive experience at Palmer Chrysler Jeep Ram! We're thrilled to hear that Andrea provided top-notch service and made sure you were well taken care of. We appreciate your feedback and thank you for your service.

July 05, 2024

Morales and David provided very professional and curteous service. My truck feels brand new after taking it here. This is going to be my new go-to for repairs. More

by ibrahimjdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morales
Report | Print
Jul 08, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Ibrahim, thank you for sharing your positive experience with Morales and David at our repair shop! We are thrilled to hear that they provided you with professional and courteous service, and that your truck feels brand new. We look forward to being your go-to for repairs in the future.

July 05, 2024

All was great. Service tech was very professional and clear in explaining all vehicle issues . More

by jcbooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly keyes
Report | Print
Jul 08, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our service tech provided you with excellent service and clear explanations. We appreciate your feedback and look forward to serving you again in the future.

July 05, 2024

Easy to get an appointment and service completed earlier than promised. Appreciate them being in the neighborhood. More

by RSWLJPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other
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Jul 08, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our service convenient and efficient. We truly value your feedback and look forward to serving you again in the future.

July 04, 2024

I recommend them because they are Jeep Wrangler specialists! I had taken my jeep somewhere else before and they don't maintain it like they do in Palmer! More

by carlitosfermin79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea paz
Report | Print
Jul 05, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

carlitosfermin79, thank you for the glowing review! We take pride in being Jeep Wrangler specialists and ensuring top-notch maintenance for our customers. We appreciate your recommendation and look forward to serving you again in the future.

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