Palmer Dodge Chrysler Jeep Ram - Service Center

The service department was a mixed bag. The overcharged me for a battery change and took 4 1/2 days to get to my car. It was a struggle to get updates and had to call several times. However The overcharged me for a battery change and took 4 1/2 days to get to my car. It was a struggle to get updates and had to call several times. However, when I picked it the car up there were honest folks that helped and corrected my bill. I don’t think I can trust them though therefore not going back. More

Great service main reason I bring all my rams here for last 10 plus yrs last 10 plus yrs More

The service advisor Hiram was great got me in with no problem and fixed quickly Pleasant experience problem and fixed quickly Pleasant experience More

Rich in the service department is absolutely priceless. He is highly responsive and professional. The service at Palmer is so great that we drive the 45 minutes from intown Atlanta instead of going to a cl He is highly responsive and professional. The service at Palmer is so great that we drive the 45 minutes from intown Atlanta instead of going to a closer dealer. Thanks! More

Luis is very helpful and accommodating. The service staff is also friendly and helpful. This service center is trustworthy and I have been happy with my experience every time. The service staff is also friendly and helpful. This service center is trustworthy and I have been happy with my experience every time. More

Hiram my service consultant was awesome. He gave me guidance on how to get the repair covered by the manufacturer despite my warranty expiring due to mileage because leaks from the third bre He gave me guidance on how to get the repair covered by the manufacturer despite my warranty expiring due to mileage because leaks from the third break light are a known issue with Ram trucks. It took a little bit of effort to connect the warranty agent form the manufacturer with the Service manager but they eventually connected and approved my repair under warranty. The service has not been completed yet due to delivery issues with the ordered part so the repair hasn't been completed yet which is why the rating isn't a 5. More

Sara was extremely helpful and friendly. Always kept me updated and was a pleasure to deal with. My only suggestions would be to not require return visits. I had a scheduled appointment f Always kept me updated and was a pleasure to deal with. My only suggestions would be to not require return visits. I had a scheduled appointment for a specific problem, but had to return for another visit when they had to order parts to fix the problem they knew I had. This has happened twice. Other than that, everyone has been great. More

Dropped My car off and picked it up and the scheduled times. That’s great seevice times. That’s great seevice More

Great experience and fast service! We love that we have a place with people we can trust! We love that we have a place with people we can trust! More

They really try to make our vehicle service well. We were pleased at the work they did We were pleased at the work they did More