Palmer Dodge Chrysler Jeep Ram - Service Center
Roswell, GA
4,131 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center
This is the worst service I have ever heard of. I was lied to and they never really looked at my Jeep. I had it serviced by Butler CDJR in Beaufort SC and corrected in a day Your service people I was lied to and they never really looked at my Jeep. I had it serviced by Butler CDJR in Beaufort SC and corrected in a day Your service people wasted 2 weeks with my Jeep and never looked at the problem - a short in the wiring connectors to the interlock solenoid to the shift. Your service is incompetent or not trained or both. More
From sales, to service, to finance, these guys are the absolute best! Always a pleasure dealing with these guys. Not to mention they have the baddest toyz in town on the lot!! absolute best! Always a pleasure dealing with these guys. Not to mention they have the baddest toyz in town on the lot!! More
Service was performed as promised. The service person was ver professional. Very pleased with the service. Will service my vehicle her again. The service person was ver professional. Very pleased with the service. Will service my vehicle her again. More
They are pleasant and are concerned about my needs with the 4 trucks I have serviced and repaired. the 4 trucks I have serviced and repaired. More
Issue that I took the vehicle for was addressed under warranty. It was easy to get an appointment and the communication was good. The reasons why I did not give 5 stars are as follows 1) the issue was wi warranty. It was easy to get an appointment and the communication was good. The reasons why I did not give 5 stars are as follows 1) the issue was with the rear diff locker indicator, but the work order said front diff. The person who checked me out had to confirm that the right part number was used and the work was actually for the rear (it was) and rewrite the description 2) was told I needed to replace the 4 wheel drive system fluid and the differential fluid even though the vehicle had only 26K miles and has barely been driven off road. Apparently this is required only at 30-40K miles. 3) i asked to replace the cabin and engine air filters which is a 10 minute job at best, but was initially charged 30 minutes labor for each! Understand that 30 minutes labor is probably the minimum, but would have expected that to cover both. The person who checked me out adjusted that as well 4) I was initially charged for the front and rear differential fluid tho’ the rear should have been covered by the work under warranty. Again the person who checked me out adjusted this so I was ultimately taken care of. So in conclusion, at the end if the day I came out ok, despite doing the fluid replacements about 10k miles earlier than needed, but the experience was not as smooth as all the previous ones I have had with Palmer DCJR, hence the 4 not 5 star rating. More
It was nice to see palmar first time for service to install foot steps and it was really great thanks install foot steps and it was really great thanks More
Palmer always provides exceptional service. Everyone is very professional and knowledgeable. Will always recommend to family and friends. Everyone is very professional and knowledgeable. Will always recommend to family and friends. More