Palmer Dodge Chrysler Jeep Ram - Service Center

I had a follow up appointment after Recall service 3 months ago. Since I live out of town, I needed to drop off the vehicle on a Sunday and pick it up on the following Saturday. Drop off was a little months ago. Since I live out of town, I needed to drop off the vehicle on a Sunday and pick it up on the following Saturday. Drop off was a little concerning, because it was off-property and with very little space to park (on side road in front of gate). On the other hand, the service was thorough and alleviated any concerns on the original recall. Service tech, Kim, kept me updated throughout the service process and Sarah handled the pick-up. Very satisfied with the service. More

This dealer stuck to the appointment schedule and was able to get things done within the timeframe that they promised. I appreciate that respect for my time. able to get things done within the timeframe that they promised. I appreciate that respect for my time. More

finished quicker than promised, great interaction with the staff, easy to set and up and get out the staff, easy to set and up and get out More

I was pleased with the service I received and the timely fashion that it was completed. My only complaint would be I called the day before to schedule the appointment. I gave all my information to the woman fashion that it was completed. My only complaint would be I called the day before to schedule the appointment. I gave all my information to the woman from the service department. When I got there the next day for my scheduled appointment…nothing showed up in the system. If you’re going to have people take your information they could at least enter it in the computer system. The guy was able to fit me in, so I was pleased with the actual service but not the woman who supposedly did the scheduling. More

Amazing service at Palmer Dodge. David and Ryan were amazing. Thanks again! We will be back soon. David and Ryan were amazing. Thanks again! We will be back soon. More

The service was great and Andrea was amazing and very helpful. They even handled all the recall helpful. They even handled all the recall More

I simply cannot say enough good about the team at Palmer. From making an appointment to picking my Jeep up, it was the smoothest, easiest, and best overall experience I have ever had at car dealership. The c From making an appointment to picking my Jeep up, it was the smoothest, easiest, and best overall experience I have ever had at car dealership. The communication from Ryan and Rich were absolutely top notch! My Jeep (which I purchased elsewhere) was having some weird issues that two other Dodge/Jeep dealerships couldn't even diagnose let alone fix. After picking the Jeep up, it drives and performs like a brand-new vehicle. The attention to detail, the sense of actual caring, and the communication was so refreshing from a service department. To say I recommend Palmer is a complete understatement! More

After coming to palmer service for 7 years (for jk all services) you just expect more. Recently bought Jeep 392 and it makes noises at startup, according to google its normal. I brought it for oil change services) you just expect more. Recently bought Jeep 392 and it makes noises at startup, according to google its normal. I brought it for oil change and they tell me I have to leave jeep for 48hr another day and no promise for rental. It felt like you guys just want me go somewhere else More

Richard Kinsey at Palmer Ram Service is the best. Friendly and on time, every time. I recommend Rich to all friends and family. Friendly and on time, every time. I recommend Rich to all friends and family. More

The work was completed and the vehicle runs well with no lights coming on. But it did take a week to complete the work. I had no idea day to day how long Palmer would have my Jeep. lights coming on. But it did take a week to complete the work. I had no idea day to day how long Palmer would have my Jeep. More