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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,321 Reviews
Call Service Center (770) 410-1111

4,321 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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March 10, 2025

this dealer has always provided me with excellent customer service and has also taken good care of my trucks. More

by servicemk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
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Mar 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear that you've had such positive experiences with our team and your trucks. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service!

March 09, 2025

Really great experience with the Power Brokers department and the Mopar DC Stage 1 kit install on my 2023 Challenger Hellcat. More

by jawells82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear you had a fantastic experience with our team! Your Challenger Hellcat deserves the best, and we're glad we could deliver. Thanks for the awesome feedback!

March 09, 2025

My first visit. Called for an appointment, got me in that same day for a tire rotation, was in and out in 30 min. People were all great, especially James my service More

by richardsavona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear that your first visit was smooth and efficient. We’ll be sure to pass on your kind words to James and the team. Looking forward to seeing you again!

March 07, 2025

Sarah was very nice and informative. I have never had such amazing customer service at a dealership like this one! More

by Genesis Diaz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Mar 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Genesis! We're thrilled to hear about your positive experience with Sarah. Our team strives to provide exceptional service, and it's great to know we hit the mark. We appreciate your feedback and look forward to serving you again!

March 06, 2025

Rich Kinsey was very profesional and attentive. I had to take my truck 3 times and had to wait around a month waiting on parts other than that everything is good so far hope my check engine don't t More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich kinsey
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Mar 07, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Jaime, thank you for your fantastic review! We're thrilled to hear that Rich provided you with professional and attentive service. We appreciate your patience with the parts wait, and we're here to help if you need anything else. Wishing you smooth driving ahead!

March 06, 2025

The services people are very helpful, they would do everything to make sure that your car is well maintained and make you feel comfortable. More

by lucerocomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We're thrilled to hear that our team is providing helpful service and ensuring your car stays in top shape. Your comfort is our priority, and we appreciate your kind words!

March 05, 2025

Everyone is always very nice and helpful. They always get me in and out in a timely manner. More

by alysonsmith1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Alyson, thank you for your fantastic feedback! We're thrilled to hear that our team is consistently providing you with friendly and efficient service. Your satisfaction means the world to us, and we look forward to continuing to meet your needs!

March 04, 2025

Always professional and efficient. Kim was amazing in making sure my jeep was taken care of in a timely manner More

by healthyhands
Recommend Dealer
Yes
Employees Worked With
Kim
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Mar 07, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience with Kim. Our team prides itself on professionalism and efficiency, and we’re glad we met your expectations. We appreciate your feedback and look forward to serving you again!

March 04, 2025

Palmer Dodge Service Department always provides excellent service. The entire team is polite, friendly and acts in a professional manner. Work is done right the first time. MOPAR #1 More

by csantasairo
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Sutherland
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Mar 07, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear you’ve had such a positive experience with our service team. Our goal is to provide top-notch care and quality work every time. Your feedback motivates us to keep delivering excellence!

March 03, 2025

Service tech was great, but they are extremely expensive. After being a loyal customer for many years, I’m surprised at how they charged me More

by Abc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re glad to hear you had a great experience with our service tech. We understand pricing can be a concern, and we appreciate your long-time loyalty. Your input helps us improve, and we’ll definitely take it into consideration. If you have any questions or concerns for us, please don't hesitate to reach out. Sincerely, David Keller, Service Manager, service@palmerdcj.com

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