Palmer Dodge Chrysler Jeep Ram

This was, by far, the most pleasant car buying experience I have ever had. A simple, very straightforward process I have ever had. A simple, very straightforward process More

Austin made it a great and smooth experience with his professionalism and knowledge. He is the kind of salesman everyone would like to deal with when buying a car! professionalism and knowledge. He is the kind of salesman everyone would like to deal with when buying a car! More

I purchased a brand new Jeep Cherokee , had not had the jeep 2 weeks and a light came on that said service shifter , took it in to the them to look at and was told they would have to order the part to fix jeep 2 weeks and a light came on that said service shifter , took it in to the them to look at and was told they would have to order the part to fix it . I was given my car back to drive it while waiting for the part to come in but noticed where they took the dash apart at , they left screws loose and the sport button was jammed , which this was not like this before it went to service . I immediately notified service and one of the owners ( Jody Cruce). They got my jeep back in to fix it , while dropping it off to service , the service advisor name Kimberly was very rude , her co worker name Ritchie noticed how she was being rude and intervened to assist me . They fixed it within a few hrs ( supposedly) ! Well two days after getting it back I kept complaining to them that the jeep seems not to be shifting gears correctly and struggling to drive no matter how much I push the gas. The owner ( Jody Cruce & Nick Barron the GSM ) ignored my complaint and act as if I was aggravating them . The next day my jeep came to a complete stop on 75 north in the middle of traffic , it would not even crank back up .Almost caused a crash on 75 north . I had to call the hero truck and then have it towed . I will never use Palmer Dodge for any service repair , nor will I ever buy a car from them again .The owner tried to pretend like he was interested in making sure the jeep was fixed but clearly was not . I had been calling his phone for the last 2 weeks now only for him to be sending me to voicemail . I will be reporting this to Lemon law / State / Jeep/ Stellantis . Worse experience I’ve ever encountered with a brand new vehicle . NEVER GO TO PALMER DODGE located at 11460 Alpharetta Hwy ! More

Love my car, but terrible purchase experience. We bought from them before but this most recent time was awful. There was lot damage that they tried to band aid over. We bought from them before but this most recent time was awful. There was lot damage that they tried to band aid over. More

We love working with this dealership. They are always so helpful and friendly and go out of their way to make our business a wonderful experience. They are always so helpful and friendly and go out of their way to make our business a wonderful experience. More

I have had several jeeps and they all have been serviced by Palmer over the years . Staff is super nice and helpful by Palmer over the years . Staff is super nice and helpful More

Buying from out of state, everything went very smooth. Vehicle and paper work was ready when I walked in the door. Everything completed in 20 minutes. Thomas ,Payton an Wilem were great help and very prof Vehicle and paper work was ready when I walked in the door. Everything completed in 20 minutes. Thomas ,Payton an Wilem were great help and very professional. More

Mike and everyone at Palmer were great. The buying process was easy and they were able to help me find a car with all the features I wanted. The buying process was easy and they were able to help me find a car with all the features I wanted. More

Great service department. Friendly staff, work was done as stated. Easy to get an appointment that worked for me. Friendly staff, work was done as stated. Easy to get an appointment that worked for me. More

My service rep was awesome. She explained everything and all work was completed timely. I did not meet the service tech but they did a wonderful job. I will recommend this ser She explained everything and all work was completed timely. I did not meet the service tech but they did a wonderful job. I will recommend this service department to others in the jeep world! More