Palmer Dodge Chrysler Jeep Ram

It is a pleasure dealing with James. He is very professional. I expected to be there for a couple of hours and I was out in less than an hour. He is very professional. I expected to be there for a couple of hours and I was out in less than an hour. More

Kimberly Keyes did a great job keeping me updated and informed throughout the service process informed throughout the service process More

Very Pleasant Buying Experience. My Thanks to, Austin and Jay, both great guys. No Pressure, the info and assistance they provided was very helpful. My Thanks to, Austin and Jay, both great guys. No Pressure, the info and assistance they provided was very helpful. More

Austin was great. Answered all of my questions and gave me all of the details I wanted. No pressure - very professional. Met with him 3 times - and we had multiple Answered all of my questions and gave me all of the details I wanted. No pressure - very professional. Met with him 3 times - and we had multiple texts back and forth. He always responded quickly. More

I Purchased a 2021 Ram 1500 from Palmer 8 weeks ago. The salesman was eager to get my business as I had other purchase options from other dealerships. I chose Palmer based on what I THOUGHT at the time The salesman was eager to get my business as I had other purchase options from other dealerships. I chose Palmer based on what I THOUGHT at the time was an honest and fair deal. Boy was I wrong!!!! Before agreeing to the purchase price of almost 50k, we did a "We Owe" for them to repair the dash where the leather had pulled loose creating a wrinkle and visable pocket underneath itself. I informed the salesman that unless the dash was repaired, I would not be interested in purchasing the truck. We agreed that I would pay half of the cost of the $1200 cost of the repair. We agreed that i would return the truck to them in a couple weeks after the purchase date to have the repair completed. Upon picking the truck up from Palmer after completion of the repair, I noticed that the leather on the dash was laying smooth with the contours of the dash. I was satisfied that they had lived up to our "we owe" agreement. Six weeks later, the problem has resurfaced. Upon speaking with my salesman, I am being told to "KICK ROCKS". He has informed me that there is nothing that Palmer is willing to do and that I can take it somewhere else and pay to have it repaired. He even had the audacity to tell me that if I wasn't satisfied, I could trade the truck in. (As if I would be willing to do business with them again.) This is not the way you treat your customer, especially after I spent $600 (half the cost of the repair) to have to issue rectified. Palmer Dodge, you should be ashamed. You have shown that you do not keep your word and after sale customer service means absolutely nothing!!!!! BUYERS BEWARE OF DOING BUSINESS WITH THESE PEOPLE!!!!!!!! More

Purchase was hassle free and painless. Salesman was very knowledgeable of the vehicles and the entire experience was pleasant from start to finish Salesman was very knowledgeable of the vehicles and the entire experience was pleasant from start to finish More

I worked with James and he gave me very good service and made sure I was pleased with the service I received. My car has only been serviced at Palmer since I bought it new and I will continue to bring it t made sure I was pleased with the service I received. My car has only been serviced at Palmer since I bought it new and I will continue to bring it there for service. More

I spoke with Zach over the phone and confirmed availability before making the 5 hour drive to drive the truck. He had it ready and was great to work with. availability before making the 5 hour drive to drive the truck. He had it ready and was great to work with. More

Great experience overall. The sales team was great in assisting me to buy my dream car again. The sales team was great in assisting me to buy my dream car again. More

Palmer Dodge was very good at communicating and scheduling my service. I strongly recommend this service center. scheduling my service. I strongly recommend this service center. More