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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,619 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,619 reviews

June 13, 2025

When I came last year, I was given the option to be ubered to a coffee shop. Also, I felt like last year was better for my oil change. A worker called me and wrote a list of upcoming things my car woul More

by smp532
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Barron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gebhardt
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Flemming
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kainen Beecher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Kirkland
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

I had a wonderful experience with Palmer Dodge. My Sales Person, Zach wasn’t pushy, he was very helpful and stayed true to his word! Same for Thomas in finance. I will definitely do business here a More

by mrsmelw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

The dealership staff were personable and professional. The dealership building was well kept and clean. We had an overall good experience in purchasing our new Jeep. I would recommend this dealership to o More

by rswably
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Williams, Chris Boozer
June 10, 2025

Quick and easy process! ! Not the usual lengthy process, had a great fast experience. Thank you Palmer Dodge. More

by andy.goddard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback, Andy! We’re thrilled to hear you had a quick and easy experience with us. Our team always strives to make the car-buying process as smooth as possible. We appreciate your support!

June 10, 2025

always a pleasure to business with them. Tony, nick, jody, and all the other people are always super helpful. More

by MIKE@REVOLUTIONSPEED.COM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback, Mike! We're thrilled to hear you had a positive experience with Tony, Nick, Jody, and the team. We strive to provide excellent service, and it's wonderful to know our efforts are appreciated. Looking forward to seeing you again soon!

June 09, 2025

This dealer had the pre owned vehicle I wanted at an attractive price. The salesman was polite and efficient. The only downside was the hard sell we received from the Business Manager on extended warran More

by Kjhgfdsa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your feedback with us. We appreciate your honest review, and we hope to have the opportunity to work with you in the future!

June 09, 2025

This was my first vehicle purchase where I did not drive or touch the vehicle before purchasing. Casey and the team at Palmer exceeded my expectations to say the least. I told them what I was looking for More

by CWRIGHT1977
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your review! It's great to hear that you enjoyed working with Casey and the rest of our team. Thank you for choosing us, and enjoy your new car!

June 06, 2025

The car buying process via out of town was very smooth and easy to do. Edwin Astfalk was very helpful and thorough throughout the whole process. I would purchase from him again! He was amazing. More

by cassandrabradley196
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Astfalk
Jun 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that Edwin made your car buying experience smooth and enjoyable. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

June 06, 2025

Great dealership! It was a easy process and also they delivered my vehicle ASAP! Will most definitely recommend More

by slickro01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Flemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Kirkland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth experience and that your vehicle was delivered quickly. Your recommendation means a lot to us!

June 06, 2025

I made an appointment for a brake & maintenance check on a Monday. My Jeep didn’t get looked at til Wednesday and not completed til Friday. My total bill was over $2500. I would have appreciated a courtesy More

by mrstljones06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My person is not listed and this review is not meant to be reflective of my service person.
Jun 10, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback. We're sorry to hear about the delays and your experience with the service. Your comments regarding communication and courtesy services are important to us, and we'd like to learn more about your experience so we can improve. We appreciate your understanding and hope to serve you better in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

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