Palmen Motors

called first thing exactly 7am and asked when they could look at my 2025 ram with 2,000 miles for a check engine light for exhaust temp sensor and they told me drop it off an it would be fixed by end of day look at my 2025 ram with 2,000 miles for a check engine light for exhaust temp sensor and they told me drop it off an it would be fixed by end of day. Fast forward 330pm I show up after not recieving a single text or phone call from them just to find out it wasn’t fixed and told I now had to leave it with them for further data gathering and they had no rentals to offer me. No heads up, not a text or phone called, just a oh yea you can’t take it sorry. I did take it and ill find some where else that will fix it. More

Had an appointment to complete paperwork at 1100 am. I drive three hours to get there, walked in the door at 1055. I was told they wanted me to test drive the vehicle. Then they stated it would " be a f I drive three hours to get there, walked in the door at 1055. I was told they wanted me to test drive the vehicle. Then they stated it would " be a few minutes to get things organized" I sat at the dealership until 3pm before I signed papers for my "quick purchase." Talked to the owner and explained my disgust with their system. He apologized and offered awarded me with an Amazon gift card for my troubles. Finally left the dealership at 4pm. Imagine my surprise when my wife utilized the Amazon card to find out it was worth $25. Nice to know my time is worth 4.50 per hour. Then I had to contact them 3 weeks later as my license plates hadn't been delivered. I called to inquire about them and was informed that " We thought you were picking them up personally. They are waiting for you at the service desk " As I said, I live in central WI and was NOT going to drive 6 plus hours round trip for plates. Totally dysfunctional dealership. More

Typical high pressure predatory dealership. Felt like I was about to be the victim of a pick pocket ring, not a customer. Personally I would never step foot into another Palmen dealership. Even Felt like I was about to be the victim of a pick pocket ring, not a customer. Personally I would never step foot into another Palmen dealership. Even if it means riding a bike in January. Buyer BEWARE! More

The have had my truck for a month. Parts keep getting delayed, then delayed again. Now part said it was delivered, but they don't have the part and not sure where it went. Reordered pa Parts keep getting delayed, then delayed again. Now part said it was delivered, but they don't have the part and not sure where it went. Reordered part. No new ETA for part. Meanwhile I am beating my van into the ground because I have to do all the driving because Palmen can't even offer a loaner when haveing someone's vehicle for a month in the middle of winter. No one ever has a straight answer and I think it is time we just pick the truck up and find a more competent dealership to take it to. More

Jeff was the salesman I've ever worked with! He was most interested in meeting my needs and wants - never felt any pressure. I'll certainly refer him to friends and family! Call Jeff for all yo He was most interested in meeting my needs and wants - never felt any pressure. I'll certainly refer him to friends and family! Call Jeff for all your needs! More

Bought my Durango in for oil change Tires and an alignment. Got the car home leaking antifreeze. Wasn't leaking when I BROUGHT IT IN. Took it back and need a new radiator. I was told not to go t alignment. Got the car home leaking antifreeze. Wasn't leaking when I BROUGHT IT IN. Took it back and need a new radiator. I was told not to go there because of the shady stuff they do. Well I learned my lesson. STAY CLEAR of them. Cost for a Radiator 1886.00 but they will give me a 10% off coupon. More

Working with Danny C was a pleasure. He treated us with the utter most respect and professionalism. I would highly recommend Danny to anyone looking to purchase a New or Pre-owned vehic He treated us with the utter most respect and professionalism. I would highly recommend Danny to anyone looking to purchase a New or Pre-owned vehicle. More

Amazing Experience. Frank took excellent care of us and took the time to make our first Jeep purchase an informed and smooth experience. Highly recommend! Frank took excellent care of us and took the time to make our first Jeep purchase an informed and smooth experience. Highly recommend! More