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Palmen Motors

Kenosha, WI

3.0
222 Reviews
Welcome to Palmen Palmen is proud to serve our customers around the Kenosha area and worldwide as your certified dealer. At Palmen we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Palmen, your certified dealer, serving the Kenosha area. Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Palmen.
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5431 75th St

Kenosha, WI

53142

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Showing 222 reviews

February 13, 2025

The have had my truck for a month. Parts keep getting delayed, then delayed again. Now part said it was delivered, but they don't have the part and not sure where it went. Reordered pa More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Feb 14, 2025 -

Palmen Motors responded

Thank you for sharing your experience with us, Amy. We understand the frustration you must feel with the delays concerning your truck and the impact it has had on your daily life. We appreciate your feedback regarding the communication and the loaner vehicle situation. We strive to maintain high standards and wish to address your concerns. Please reach out to us directly at Palmen Motors Inc so that we can work towards a solution that better serves your needs. Your experience is important to us, and we want to assist you in resolving this matter. Sincerely, Palmen Management, CustomerRelations@palmen.com, (262)697-3100

February 02, 2025

Jeff was the salesman I've ever worked with! He was most interested in meeting my needs and wants - never felt any pressure. I'll certainly refer him to friends and family! Call Jeff for all yo More

by bgraces8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Palmen Motors responded

Thank you so much for your kind words! We're thrilled to hear that Jeff provided you with such a positive experience at Palmen Motors Inc. It's wonderful to know that he helped meet your needs without any pressure. We appreciate your referrals and look forward to serving you and your loved ones in the future! Sincerely, Palmen Management, CustomerRelations@palmen.com, (262)697-3100

November 26, 2024

Bought my Durango in for oil change Tires and an alignment. Got the car home leaking antifreeze. Wasn't leaking when I BROUGHT IT IN. Took it back and need a new radiator. I was told not to go t More

by lawsonr21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amelia Smith
Dec 02, 2024 -

Palmen Motors responded

Thank you for sharing your experience with us. We understand your concerns regarding the antifreeze leak and the significant cost of the radiator. It is important to us that our customers receive quality service, and we appreciate your feedback. We encourage you to reach out directly to Palmen Motors Inc so we can discuss this further and work towards a solution. Your satisfaction is important to us. Sincerely, Palmen Management, CustomerRelations@palmen.com, (262)697-3100

December 21, 2023

Working with Danny C was a pleasure. He treated us with the utter most respect and professionalism. I would highly recommend Danny to anyone looking to purchase a New or Pre-owned vehic More

by wisconsinhunter8
Recommend Dealer
Yes
Employees Worked With
Dan Cardinali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Palmen Motors responded

Thanks for this marvelous review! I am so pleased that Danny was able to provide you with such exceptional service. Sincerely, Zack Ebner | Sales/Finance/CX Manager | zebner@palmen.com | (262)697-3100

December 21, 2023

I have been waiting for six months for a repair on my 2023 jeep grand Cherokee called dealership and get same answer waiting for software update called corporate they opened case and resolution I have be More

by Ftagliere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Chiappetta
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Scheduled a 4x4 service over a week in advance. Got an soil chance while I was here even though I wasn’t due. Come to find out they “don’t have any oil” and can do the diff or t case service. H More

by reflux.myopic00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Hardin
May 01, 2023

Amazing Experience. Frank took excellent care of us and took the time to make our first Jeep purchase an informed and smooth experience. Highly recommend! More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Palmen Motors responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Zack Ebner | Sales/Finance/CX Manager | zebner@palmen.com | (262)697-3100

February 03, 2023

I was working with a gentleman by the name of Lyneir and had nothing but a terrible experience. He was recommended to me by someone on Facebook and seemed to have good reviews. When I was working with him, More

by Millzies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lyneir Cole
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

From the very beginning I was treated like a transaction and never the human being that I am. I made it clear what I wanted and what I could afford. I was new to this I’ve never bought a car from a dealersh More

by BeautD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lyneir Cole
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Shawn is a great salesman. Very knowledgeable. Hopefully everyone there is like him. Very caring about helping his customers. More

by Tjkraus1331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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