Palmen Dodge Chrysler Jeep Of Racine - Service Center

Everyone is always very helpful, considerate, and explains thing well. Wally got the the tire problem right away, and it was taken care of that afternoon. Tim Krikau took us home so we could wait the explains thing well. Wally got the the tire problem right away, and it was taken care of that afternoon. Tim Krikau took us home so we could wait there and come back later to get the car. Patti is always excellent to work with as well. More

Very professional! Explained everything being done, very efficient. Staff also very friendly! Definitely would recommend! efficient. Staff also very friendly! Definitely would recommend! More

Patti was very pleasant and explained everything. When I told her I couldn't get the repairs done outside of the oil change because I couldn't reach my mom, she wasn't upset she was ok with that. told her I couldn't get the repairs done outside of the oil change because I couldn't reach my mom, she wasn't upset she was ok with that. More

Patti Ostergaard, Service Advisor, always provides excellent customer service; and she is always in the know about the service my car has had in the past and timing for when service is needed for the excellent customer service; and she is always in the know about the service my car has had in the past and timing for when service is needed for the vehicle. It is a pleasure working with her; and I believe she is an asset to the Service Team and the Palmen dealership. The Service Center and Customer Lounge are always clean; and all staff members are professional and courteous. More

Took care of what needed to get done. Got it done in fhe same day. same day. More

I had service done a few weeks back, Returned because a a problem with the service they had done. It went down hill from there. Service advisor, Wally, was difficult to work with. After asking for a manager problem with the service they had done. It went down hill from there. Service advisor, Wally, was difficult to work with. After asking for a manager the service director came out and handled it. If I have to deal with Wally again I will be looking for different dealership to take my car for repairs. More

The sales team is great I deal with Tom or Vince. Service has always been fair as well. The parts team is also very helpful. has always been fair as well. The parts team is also very helpful. More

Patti is fantastic to deal with. Great with updates on vehicle progress on a longer repair. vehicle progress on a longer repair. More

Quick in and out for basic services, nice to have water and snacks while you wait too. :) and snacks while you wait too. :) More

Quick in and out for basic services, nice to have water and snacks while you wait too. :) and snacks while you wait too. :) More