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Palmen Dodge Chrysler Jeep Of Racine - Service Center
Racine, WI
1,499 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center
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June 10, 2021
The service was very very good and they did the job in a timely fashion. And she did not try to get me to fix something that was not broken. That is why I come back to her every time. timely fashion. And she did not try to get me to fix something that was not broken. That is why I come back to her every time. More
by lpyron
Verified CustomerEmployees Worked With
June 08, 2021
never had a bad experience until now. Paid a total of $5,000+ for multiple different parts and “labor” got my vehicle back with chipped paint and a broken glove box. They fixed for free but then I picked $5,000+ for multiple different parts and “labor” got my vehicle back with chipped paint and a broken glove box. They fixed for free but then I picked up my vehicle for a second time and I was left a cigarette butt on my floor as well as paint on my steering wheel. I asked multiple times to check the vehicle for a starting issue and it has never been checked I was told I have to pay another $140 for them to check after I already paid a total of $5000+ and have mentioned this problem multiple times, no communication,I had to call constantly to check on my parts. I’ve been coming here since I turned 18 I usually work with patti but I’m not sure if I will be back after this experience. More
by Jordan S.
June 08, 2021
A/c Problem not fixed back in October. Of course I did not use the A/c all winter cause I live in Wisconsin. Now manufacturers warranty expired as of March, and Palmen will not stand behind their work. Se not use the A/c all winter cause I live in Wisconsin. Now manufacturers warranty expired as of March, and Palmen will not stand behind their work. Service staff rude. Service Dept terrible! More
by Kelly
June 08, 2021
Great service, awesome communication, very friendly staff and quick turn around time. Vince G. Did a phenomenal job following up with me and making sure everything met my expectations. and quick turn around time. Vince G. Did a phenomenal job following up with me and making sure everything met my expectations. More
by Aaron Bradshaw
Employees Worked With
Other Employees :
Vince G., Jim Brinkman, John Caretta, Timothy Delord, Wally Clark, Joshua Robinson
June 08, 2021
Patti's awesome and the entire staff is friendly and helpful. My service always goes smooth and overall speedy as well. Totally satisfied wit my experience. helpful. My service always goes smooth and overall speedy as well. Totally satisfied wit my experience. More
by Adamejf
Employees Worked With
June 08, 2021
Can always count on the best service and a job well done. They care about the satisfaction of their customers. Love the communication between service department and the customer. They care about the satisfaction of their customers. Love the communication between service department and the customer. More
by Alfa3
Employees Worked With
June 07, 2021
Thank you Jim and Patti for making a questionable situation right. I appreciate what you went through to fix it. Great customer service. Thanks again. situation right. I appreciate what you went through to fix it. Great customer service. Thanks again. More
by Chuck
June 07, 2021
This is the place to go for all of your Ram, Chrysler, and Dodge service. See Patti and she will get you set nice and quickly! and Dodge service. See Patti and she will get you set nice and quickly! More
by BEETLECRUZ
Employees Worked With
June 03, 2021
I told my car was either out front or on the side. We walked all over and eventually went inside and asked finally figured out it was in the back. I was told they would wash it and it was not washed and walked all over and eventually went inside and asked finally figured out it was in the back. I was told they would wash it and it was not washed and dirtier than when I brought it in. Just not very friendly except for the lady who checked me in she was very nice More
by cthomas73
Employees Worked With
June 02, 2021
Patty ostigard from service and Rodger Lunt were fantastic to work with I would highly recommend Palmen to friends and family a coworker of mine recently bought a new vehicle from Palmen and said it fantastic to work with I would highly recommend Palmen to friends and family a coworker of mine recently bought a new vehicle from Palmen and said it was a great car buying experience More
by Simensontw
