Palmen Dodge Chrysler Jeep Of Racine - Service Center

Patti the service manager Very helpful. Genuine. And overall nice person. Got the job done. She made sure all my problems were addressed and I didn't have to wait a very long t Very helpful. Genuine. And overall nice person. Got the job done. She made sure all my problems were addressed and I didn't have to wait a very long time. More

Quick service I was driving , the check engine light came on , no power . I called the dealership , they got me in right away , and fixed the problem . I was able t I was driving , the check engine light came on , no power . I called the dealership , they got me in right away , and fixed the problem . I was able to pick up the car the same day. Great service, friendly helpful service department. More

Excellent Review is always good at Palman, very friendly and easy to work with. They treat you like family and let you know what needs to be done. Review is always good at Palman, very friendly and easy to work with. They treat you like family and let you know what needs to be done. More

2015 RAM Service Wally provided fast, efficient and thorough service. He was informative and accommodated my needs and schedule. I have been satisfied with the servic Wally provided fast, efficient and thorough service. He was informative and accommodated my needs and schedule. I have been satisfied with the service at Palmen since my original purchase of my truck in 2015. More

After the amateur oil change I received on one occasion left Your dealership can barely handle oil change whoever gets this back if they would like to see the pictures of how I got my vehicle back I have them I Your dealership can barely handle oil change whoever gets this back if they would like to see the pictures of how I got my vehicle back I have them I left the dealership went right to the gas station and I had light smoke coming out from underneath my hood pop my hood and there was oil from the tech missing when he poured it into my engine I'm sure nobody will get back to me on this that stuff does happen but there was no attempt to clean up his or her mess new vehicle with 14,000 miles tires were also rotated they never reset the air pressure I should post these pictures on social media of so everybody can see it and see how you treat brand new vehicles More

Impatiently frustrated. I had a problem with my door handle and took it to palmen in Kenosha once and 3 times to Racine for the same problem until they finally realized its a I had a problem with my door handle and took it to palmen in Kenosha once and 3 times to Racine for the same problem until they finally realized its a cable in the door connecting my door handle to the side latch. They had to order a cable and had my Jeep for 3 and a half weeks. The cable kept getting back ordered and the delivery date kept getting pushed further and further back. I was very frustrated with the whole situation. More

Service Center Retaliation I took my car in for a scheduled recall here. After being run in circles and arguing about incorrect scheduling, they eventually agreed to stick to th I took my car in for a scheduled recall here. After being run in circles and arguing about incorrect scheduling, they eventually agreed to stick to their initial schedule agreement. Unfortunately, i picked my car up when it was raining and wasn't able to see the quarter sized dent that I found the following day. What you may think is just a relatively minor disagreement, they take out on your car. Retaliation is real people. More

Amazing Customer Service by Patti Ostergaard Patti went above and beyond assisting with my leaking tire on my Jeep Wrangler. When the mechanics couldn't initially locate the issue, she kept the Patti went above and beyond assisting with my leaking tire on my Jeep Wrangler. When the mechanics couldn't initially locate the issue, she kept the ticket open, made me a priority and even arranged to have my Jeep returned back to my house after the tire was replaced so I wouldn't need to arrange a ride to pick it up. I can't say enough good things about Patti - she genuinely cares and will do whatever it takes to make the situation right. The customer is her number one priority - a rarity these days! DRMcKee More

Visit to Palmen Service in Racine WI Always a friendly experience at Palmen in Racine. Wally always seems to get our vehicle in for service when I call. After the service is done, our Always a friendly experience at Palmen in Racine. Wally always seems to get our vehicle in for service when I call. After the service is done, our vehicle is always washed. Friendly personnel from the service area to the cashier. More

Quick and Friendly Service Came in for an oil change. On time to start and quick service. Professional approach, clean service area and all people treated me well. Highly Recomm Came in for an oil change. On time to start and quick service. Professional approach, clean service area and all people treated me well. Highly Recommend. More