Palmen Dodge Chrysler Jeep Of Racine - Service Center

Frustrated Once again I had a problem. They forgot to put the top to the battery back on. They set it by the wipers so when I went to wash my windows it flew off Once again I had a problem. They forgot to put the top to the battery back on. They set it by the wipers so when I went to wash my windows it flew off . Had to turn around and pick it up and figure out what it was . More

Oil change Oil changes take way too long. Did offer free shuttle service which is needed for the amount of wait time. I learned after my first oil change at 2 Oil changes take way too long. Did offer free shuttle service which is needed for the amount of wait time. I learned after my first oil change at 2 hours. Both oil changes were scheduled at least 5 days before the appointment. 1st oil change = 2 hours 2nd oil change = 2.5 hours 3rd one= Going somewhere else. More

Oil change The lady who took care of me was super nice and friendly. She even brought to my attention that the battery in my key fob needed replacement and aske The lady who took care of me was super nice and friendly. She even brought to my attention that the battery in my key fob needed replacement and asked if they could help. More

GREAT SERVICE BROUGHT MY JEEP IN FOR SOME WARRENTY WORK. THE CAR WAS FIXED THE FIRST TIME IN A TIMLY MANNER AND I WAS TAKEN CARE IN A FRIENDLY AND CARING MANNER. BROUGHT MY JEEP IN FOR SOME WARRENTY WORK. THE CAR WAS FIXED THE FIRST TIME IN A TIMLY MANNER AND I WAS TAKEN CARE IN A FRIENDLY AND CARING MANNER. More

Not professial Service counter people have an attitude one time drop car off for service walked up to a counter where no ones standing the counter person told me to Service counter people have an attitude one time drop car off for service walked up to a counter where no ones standing the counter person told me to get away from her and stand over there. My brother said he got the same attitude when he had work done there More

Disappointed Went in for regular service on my RAM oil change,fuel filters, tire rotation and spent around $500. When I went to pick it up I noticed right away the Went in for regular service on my RAM oil change,fuel filters, tire rotation and spent around $500. When I went to pick it up I noticed right away they didn’t wash it! Every dealership I’ve been too for service it seems to be a courtesy that they do. A little disappointing. When I went to start it for the first time at the dealership it had a hard time starting. The technician said that it must have needed to be primed the first time after changing the fuel filters. It was sitting outside when I picked it up so I would assume they started it to drive it out of the service bay. It just seems a little strange to me. Probably be looking for a different place to take it next time. More

Had air bag recall fixed. Had to get my air bag recall fixed. Told me it would be appox 2hrs, surprisingly it was done in about and hour, and free car wash!! Very clean place. Had to get my air bag recall fixed. Told me it would be appox 2hrs, surprisingly it was done in about and hour, and free car wash!! Very clean place. Very nice people. I will be back if I have any other needs. 👍 More

Excellent Fast service and always friendly. Easy to make appointment and reliable service. Would only have service done at Palmen Dodge Jeep of Racine . Thanks Fast service and always friendly. Easy to make appointment and reliable service. Would only have service done at Palmen Dodge Jeep of Racine . Thanks everyone More

Service on my recall. Service was very excellent and prompt. Service advisor was very knowledgeable of my repairs. I would Service was very prompt recommend this service D Service was very excellent and prompt. Service advisor was very knowledgeable of my repairs. I would Service was very prompt recommend this service Dept. to my family and friends. More

Love this Dealership... they always take great care of me I always look for Wally, he is extremely thorough and friendly. Jim even pulled my car around from the side lot for me. Alw ays service with a smile I always look for Wally, he is extremely thorough and friendly. Jim even pulled my car around from the side lot for me. Alw ays service with a smile : ) More