Palmen Dodge Chrysler Jeep Of Racine - Service Center

Routine Maintenance We purchased our Jeep at Racine Palmen, and go there for all our service needs. They are clean, professional, and prompt. Never a disappointment! We h We purchased our Jeep at Racine Palmen, and go there for all our service needs. They are clean, professional, and prompt. Never a disappointment! We highly recommend this service center. More

airbag recall I had an oil change, recall on airbage done plus another small issue. Friendly service, comfortable waiting room, good coffee and 3 TV's suited to eve I had an oil change, recall on airbage done plus another small issue. Friendly service, comfortable waiting room, good coffee and 3 TV's suited to everyones interests. More

Service center I had a great experiance with the service center. Very friendly staff. And always let me know what was happening. Very quick with repairs. Dropped off I had a great experiance with the service center. Very friendly staff. And always let me know what was happening. Very quick with repairs. Dropped off in the morning had my jeep back by noon time. Great job. More

oil change It took over a hour for a oil change and I had a appointment that was a little to long to be waiting for a oil change It took over a hour for a oil change and I had a appointment that was a little to long to be waiting for a oil change More

Well processed warranty claim Was very helpful answering any questions. Provided a loaner car while ours was in for service. Was very prompt at returning phone calls. Very pleasa Was very helpful answering any questions. Provided a loaner car while ours was in for service. Was very prompt at returning phone calls. Very pleasant to work with. More

New Tires For the most part I have never had any issues with Palmen in Racine. But this last visit I had I was extremely angry. I brought my 2015 jeep grand che For the most part I have never had any issues with Palmen in Racine. But this last visit I had I was extremely angry. I brought my 2015 jeep grand cherokee in for new tires. They completely the job on time. But, what I wasnt happy with was the fact that the technician didnt clean my rims or tires off after installing the tires on my rims. They came out with all the gunk from installing. Later in the day I wiped off the gunk only to reveal the scratches they left behind from installation. I took my jeep back the next day and spoke with Patti, who is the only person I love to go through, and she set it up for my rims to be refinished this week no charge. Quite frankly, Patti is the only reason I continue to go back. But the technicians really need to get it together. More

Good experience , made appt. dropped off car, waited for it, reasonable wait. Had service performed. Oil change, tires rotated. Service personel helpful. Enough sa , made appt. dropped off car, waited for it, reasonable wait. Had service performed. Oil change, tires rotated. Service personel helpful. Enough said. End of story. More

Professional &prompt I came in for oil change & 4 tire balance/rotate My appointment was for 3:30 pm. Patty promptly took my keys & off to the service center it went. I I came in for oil change & 4 tire balance/rotate My appointment was for 3:30 pm. Patty promptly took my keys & off to the service center it went. I then occupied my time talking to parts mgr. About purchasing some items then sat in the customer care waiting area & watched TV & read through brochures of possible vehicle purchases. Before long Patty was bringing my keys back & saying I'm all set .... approximately 1hr 20 some minutes "fantastic" I barely noticed ,everything is clean , staff seems friendly & engaging & most of all my car was as clean as I brought it in that's a plus & that's why I keep coming back . Thanks patty& crew. More

mirror & oil change very smooth and fast thanks to Patti Ostergaard! She is the best service rep ever! Do not ever let her go! She is very honest and extremely depend very smooth and fast thanks to Patti Ostergaard! She is the best service rep ever! Do not ever let her go! She is very honest and extremely dependable More

Oil change and pricing on a set of new tires Wally helped us out getting our oil change done on our 2019 Jeep Cherokee. He also gave us 3 quotes on new tires for our 2013 Dodge Dart. He was ve Wally helped us out getting our oil change done on our 2019 Jeep Cherokee. He also gave us 3 quotes on new tires for our 2013 Dodge Dart. He was very friendly, helpful and a pleasure to deal with. More