Palmen Dodge Chrysler Jeep Of Racine - Service Center

Warranty Service ( Second visit for same problem ) I was provided a Grand Cherokee loaner ( Same as my under warranty vehicle being serviced ). I was updated on progress of repair. Good job this time I was provided a Grand Cherokee loaner ( Same as my under warranty vehicle being serviced ). I was updated on progress of repair. Good job this time ! More

Oil change It was timely and staff was courteous. The salesman explained all my options and additional services needed. He was not pushy which was definitely app It was timely and staff was courteous. The salesman explained all my options and additional services needed. He was not pushy which was definitely appreciated. More

Wally was awesome I dealt with Wally, both for making the appointment, and when I arrived for the appointment. He was professional and very likeable. Would go there aga I dealt with Wally, both for making the appointment, and when I arrived for the appointment. He was professional and very likeable. Would go there again in a heartbeat More

Excellent customer service Whenever my vehicles need service I always enjoy coming to palmen and dealing with Patti she's always cordial and knowledgeable. Patti always takes Whenever my vehicles need service I always enjoy coming to palmen and dealing with Patti she's always cordial and knowledgeable. Patti always takes the time to explain what's wrong with my vehicles More

Overall it was good Even though I went in for an oil change , tire rotation, and for them to look at my sunroof ..at the end of the day I was informed about my brakes and Even though I went in for an oil change , tire rotation, and for them to look at my sunroof ..at the end of the day I was informed about my brakes and rotors.. What I dont understand is why did they wait to tell me, I only go to Palmen to service my vehicle. More

Excellent job They did a outstanding job. They went over and above what I expected them to do. Everything works like a charm. I will come back again. They did a outstanding job. They went over and above what I expected them to do. Everything works like a charm. I will come back again. More

Another great service experience Everything was great. I got right in and got the service I expected. They advised me on what would be needed in the future. A good experience over Everything was great. I got right in and got the service I expected. They advised me on what would be needed in the future. A good experience overall. More

All Star Service Stopped in to buy a tire. Hit a pot hole and it created a an unrepeatable situation. My salesman informed me to check with the service team and they i Stopped in to buy a tire. Hit a pot hole and it created a an unrepeatable situation. My salesman informed me to check with the service team and they informed me the extended warranty would cover all costs. Total surprise. Scheduled an appointment for 2 days later and was in an out in an hour. The service team was awesome and I can’t say enough about the people there. All star service for sure! More

Suspension work - Excellent service! Thank you to Palmen for the efficient and gold star service on my sons car. They were communicative and cared about the work being done. I will defini Thank you to Palmen for the efficient and gold star service on my sons car. They were communicative and cared about the work being done. I will definitely recommend them to those around me. More

A pleasurable encounter. . My experience was very good. The rep was kind and helpful and my vehicle was serviced quickly. I was informed of a needed service and received it at a My experience was very good. The rep was kind and helpful and my vehicle was serviced quickly. I was informed of a needed service and received it at a reasonable cost. More