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Palmen Dodge Chrysler Jeep Of Racine - Service Center

Racine, WI

4.3
1,499 Reviews

1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center

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July 07, 2021

Took care of routine service for me in a timely manner. Nice, quick, no issues. I go here on a routine basis to make sure my vehicle is taken care of. More

by htz_a05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Delord
July 06, 2021

Service writer, Patti, was great. She attentive and friendly. She took very good care of me and kept me informed of what I needed done. More

by jgallo7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Brinkman, John Caretta
July 04, 2021

Took care of my problem right away and I was ready to go on my trip without any delay More

by CMD4ACES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

The service and explanation of the service and future service needs were excellent. Also fully appreciate the shuttle service. You are well above other Jeep service centers that I have used Thank you. More

by M Beam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
July 01, 2021

Patty made me feel very welcome. I will go back to see her. What happened to the complimentary beverages and snacks in the waiting area? More

by drlagent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you, your positive review is appreciated. Hopefully the complimentary refreshment items will return sooner than later.

June 30, 2021

Patti is great to work with whenever our vehicles need maintenance. She always provides outstanding customer service and makes sure that our vehicles are well taken care of. More

by stephen.panitzke
Customer Service
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2021

I had great service! My Service Advisor, Patti Ostergaard, was very knowledgeable courteous and helpful. I enjoy working with Patti because she listens to what I have to say and knows where to loc More

by a891012LM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

I was in and out for my service appointment fast. Staff was very friendly. I would recommend to all of my friends and family. Ill be back More

by lexiwiggle17
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
June 25, 2021

A courtesy phone call that the vehicle would not be done before 5:00 pm would have been appreciated. More

by conniekrueger44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2021

Patti Ostergaard is always amazing when dropping off our vehicle. So pleasant and reassuring that everything will get done above and beyond. More

by Mikj76
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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