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Palmen Dodge Chrysler Jeep Of Racine - Service Center
Racine, WI
1,499 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center
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Verified Customer
July 27, 2021
Came in for oil change and tire rotation, and an error about the start/ stop system. They troubleshot the error and put parts on order, not a big deal, so that was fine. I had asked if they could do a 5 about the start/ stop system. They troubleshot the error and put parts on order, not a big deal, so that was fine. I had asked if they could do a 5 tire rotation since previously on my other Wrangler they kept doing 4 wheel rotation and I didn't want the spare to not get wear like the rest of the wheels. I was assured they would do a 5 tire rotation, but when I picked it up and got home, the spare is still brand new, unused, so they clearly did only the four tire rotation despite assuring me they would do a 5 tire rotation. More
by jdthird
Employees Worked With
Wally Clark
July 24, 2021
Service visits here typically include a degree of aggravation that most other auto brands & repair centers seem to have overcome in recent years. For example, Service Reps should be knowledgeable ab aggravation that most other auto brands & repair centers seem to have overcome in recent years. For example, Service Reps should be knowledgeable about the handful of service specials promoted on their website, rather than plead ignorance about them. And if only one of those specials is applicable for a given visit, the Service Rep should also be able to provide some guidance as to which would be most advantageous to the customer, rather than treat the whole process like a big inconvenience. More
by ed
Employees Worked With
Wally Clark
July 24, 2021
Service is always top notch. Patti is always super attentive and the work is always done quick. There's never any doubt that things are done right. attentive and the work is always done quick. There's never any doubt that things are done right. More
by thegoedlund
Employees Worked With
July 21, 2021
Kind and courteous assistance. Great with call backs and keeping you informed. Appreciate when detailing is offered, nice picking up the car looking brand new again. keeping you informed. Appreciate when detailing is offered, nice picking up the car looking brand new again. More
by kelley.klinkhammer
Employees Worked With
Wally Clark
July 20, 2021
Patti is the best. She is the reason I keep coming back to palmen. She listens and understands and explains things thoroughly. Very pleased with her to palmen. She listens and understands and explains things thoroughly. Very pleased with her More
by nicole1966
Employees Worked With
July 20, 2021
Always friendly with great service. Very professional and prompt. Nice waiting area. I had an oil change and tire rotation today on my 2019 Dodge Charger. prompt. Nice waiting area. I had an oil change and tire rotation today on my 2019 Dodge Charger. More
by cindil
Employees Worked With
Wally Clark
July 20, 2021
wonderful sevice and was in and out.. love they have shuttle service if needed while your vehicle is in the shop.. been going to them for years I trust them over some of these other places and reasonabl shuttle service if needed while your vehicle is in the shop.. been going to them for years I trust them over some of these other places and reasonable .. love the coupons they send to me every so often too.. More
by meyers.kristine
Employees Worked With
July 19, 2021
Patti was so kind and courteous! She even offered me a shuttle when I mentioned walking to an appointment while my car was being worked on. I felt appreciated as a customer and was very appreciative of gr shuttle when I mentioned walking to an appointment while my car was being worked on. I felt appreciated as a customer and was very appreciative of great service! More
by samantha3785
Employees Worked With
