Palmen Dodge Chrysler Jeep Of Racine - Service Center

The final bill seemed a little pricey (one hundred dollars) for an oil change and rotation. dollars) for an oil change and rotation. More

Everyone is great and so pleasant to work with. I live closer to another dealership but prefer to drive a bit further to Racine because of the staff. I live closer to another dealership but prefer to drive a bit further to Racine because of the staff. More

There was some contention when I got to the dealership. I had multiple messages confirming my appointment but Patti stated that it was a 'request' not an 'appointment'. We worked through it, Patti took c I had multiple messages confirming my appointment but Patti stated that it was a 'request' not an 'appointment'. We worked through it, Patti took care of me and was extremely customer friendly. I was very happy when I left the dealership. More

scheduled apps take to long. I have waited in the past two hours for a scheduled oil change I have waited in the past two hours for a scheduled oil change More

I was on my way to Door County WI. from St. Louis when my engine blew not to far from Palmen Chrysler. From start to finish it was the best experience I've ever had. Autumn who was my from St. Louis when my engine blew not to far from Palmen Chrysler. From start to finish it was the best experience I've ever had. Autumn who was my service advisor along with everyone else at the dealership was truly amazing. Since I had to leave my truck up in Racine while I was back in St. Louis I never had any doubts that everything was going to be ok. I know that Autumn Roeder and this dealership went to bat for me to get the approval of a new engine from the extended warranty that I had on my truck and I am so thankful. Also a big shout out to Roger the mechanic who put the new engine in, it runs amazing. Thank again Jeff and Deanna More

The service itself was quick and great, but my problem was not fixed. I spent over $600 to have Palmen look into and fix my engine this past Wednesday. After 3 days, my Check Engine light came back on. It was not fixed. I spent over $600 to have Palmen look into and fix my engine this past Wednesday. After 3 days, my Check Engine light came back on. It looks like I will be back in the dealership. Hopefully it will not cost me more! More

Oil change and tire rotation costs $129 PLUS…. that is crazy….yet Their web site includes a coupon for TWO oil changes for $100. that is crazy….yet Their web site includes a coupon for TWO oil changes for $100. More

Way overpriced to just look at a vehicle, not even to do the actual work on it. I watched as they up-charged everything I needed looked at. Told them all the problems with my jeep and where exactly to look the actual work on it. I watched as they up-charged everything I needed looked at. Told them all the problems with my jeep and where exactly to look and what needed to be fixed and they still wouldn't help unless I paid the outrageous upcharge. They have really put a bad taste in my mouth and I can't wait to get rid of my jeep because of this poor customer service More

Never disappointed, went out of their way to assure I was satisfied, & dealt with my car warranty. satisfied, & dealt with my car warranty. More

Very friendly, clean and timely. Tim was excellent in customer service and knowledgeable at his job customer service and knowledgeable at his job More