Palmen Dodge Chrysler Jeep Of Racine

**Update 08/12/2013-I received a call from Clay Evans at Palmen. Since then he has worked with me to address any issues that I have had. These guys were GREAT !! I have changed my review to all 5s. Palm Palmen. Since then he has worked with me to address any issues that I have had. These guys were GREAT !! I have changed my review to all 5s. Palmen has done a super job of after that Sale Support. I cannot say enough about the HIGH Level of customer support I have received. Palmen will definately be my first Dealer to see when purchasing our next vehicle. Great JOB. Thanks !! Overall all experience was good. Sales People were friendly and better than some of the previous buying experiences. I have taken away a few things to remember with future purchases. I was able to do a lot of the purchasing communications online. Which was good. With the limited time to look at the vehicle I missed a few things that if they would have been fixed would have contributed to a better overall experience. I have fixed 2 of the things. The last cosmetic thing will cost a little $$. Which is why the Price rating is at a 3. More

From the first visit to just look at cars, to arranging a test drive, to sealing the deal, Kody was very helpful and patient in answering questions. test drive, to sealing the deal, Kody was very helpful and patient in answering questions. More

Our first time buying a brand new car at Palmen Dodge! Everyone was extremely friendly and helpful. Kudos to Kody O-Haver for being very informative and patient. Thanks Kody for our new " Journey"!! Everyone was extremely friendly and helpful. Kudos to Kody O-Haver for being very informative and patient. Thanks Kody for our new " Journey"!! More

Very good experience. The service was great. We ended up getting a dealer trade and it went very fast. I would recommend this sales person and come back again getting a dealer trade and it went very fast. I would recommend this sales person and come back again More

Jim was very friendly and easy to work with! Did not have one problem! I was very pleased with the customer service I received with buying my new car! one problem! I was very pleased with the customer service I received with buying my new car! More

I was looking for a new car to replace my aging Mazda. During a heavy selling market, Rick found my new car within days. I got the car that I wanted at a good price. My new car was on the lot, ready and During a heavy selling market, Rick found my new car within days. I got the car that I wanted at a good price. My new car was on the lot, ready and waiting when I arrived. This is the best sales service that I have received in my 40+ years of auto ownership. More

Matthew went above and beyond to find the right vehicle for me... even the right COLOR! He was extremely knowledgable and kind. I would definitely by another vehicle from him!!! for me... even the right COLOR! He was extremely knowledgable and kind. I would definitely by another vehicle from him!!! More

We always have Chuck as our salesman as he has always provided the best service because of his knowledge in the auto industry and has always followed up on our purchase to be sure we are completely satis provided the best service because of his knowledge in the auto industry and has always followed up on our purchase to be sure we are completely satisfied. More

After I preselected the car and asked for a test drive, Jim Brinkman got the keys and moved the car to the entrance for my convenience. This was done, including makeing a copy of my drivers license, in le Jim Brinkman got the keys and moved the car to the entrance for my convenience. This was done, including makeing a copy of my drivers license, in less than 5 minutes. During the drive all my questions where answered knowledgeable and in a friendly professional way. Even though I was interested in a used car under 8000 $, I was treated with the same curtesy as if I'm buying a Mercedes (done that). I scheduled a second drive with my Jim for my wife to drive the car and we had the same experience as the first time. I made an offer for the car I thought resonable and we agreed on a price well in the range I had planned. We scheduled the delivery for the coming Monday and all paperwork was ready for me at the agreed time. This was the most positive car buying experience I had in the last 35 years. Thanks Palmen and thank you Jim More

We had an excellent experiece at Palmen Dodge Chrysler. We were promtly met when we entered the building. Rick seemed to be genuly interested in helping us get just the right car that suited our needs. H We were promtly met when we entered the building. Rick seemed to be genuly interested in helping us get just the right car that suited our needs. He answered all our questions. He was friendly, knowledgeable and accomadating. We never felt pressured to buy at any time. Getting our Auto Loan was easy, fast and efficient. Really nice people to work with. We know that we will love our new Chrysler 200! More