Palmen Dodge Chrysler Jeep Of Racine

Welcoming, Friendly and Knowledgeable We were looking to trade in our Jeep and investigate the possibility of leasing. Katie was from the outset, very helpful in answering our questions, i We were looking to trade in our Jeep and investigate the possibility of leasing. Katie was from the outset, very helpful in answering our questions, identifying our needs and in locating a vehicle that would meet our criteria. Best of all, she did so while staying within our budget! We have owned four Jeeps over the years and have worked with a number of decent sales people. However, If you are looking for someone to go the extra mile, then look no further! Katie is a genuine, smart and a truly service-minded sales/leasing consultant. She will go out of her way to ensure a first class auto buying or leasing experience. More

A very good transaction After searching dealer inventories on the web, I found the Ram Laramie Limited model that I wanted at Palmen Dodge in Racine. I drove from South Bend After searching dealer inventories on the web, I found the Ram Laramie Limited model that I wanted at Palmen Dodge in Racine. I drove from South Bend Indiana after my phone conversation with Katie Schwaab to confirm my visit. The transaction involved my vehicle trade-in, which was out of the ordinary. I was trading in another new RAM Laramie, same year, only 3 months old. I had decided to trade up to the Laramie Limited with Cummins Diesel engine. The entire experience was comfortable, I didn't feel rushed, and I was satisfied with the trade allowance. Katie is very professional, has a warm personality, and puts forth lots of effort to make a customer feel good about their purchase or lease. I recommend Palmen Dodge and Katie Schwaab to anyone interested in obtaining a new or quality used vehicle. More

Knowledgeable, Quick and Painless! I was purchasing a vehicle for a top executive and had a third party vendor that was also involved. I called Palmen and spoke with Katie. From that I was purchasing a vehicle for a top executive and had a third party vendor that was also involved. I called Palmen and spoke with Katie. From that first call, I told her what I was looking for and she took control. My executive wanted some additional equipment added and that too was seamless. She worked directly with my third party but made sure I was still aware of things. When my executive went to pick up his new vehicle all the equipment was attached, vehicle was cleaned, they explained all the features and he was happy. I honestly have never had a purchase like this go so quick and painless; I'm still in AWE! I know Palmen has a good staff but I am very thankful that I had Katie as my rep because she really took a lot off my plate! And even though I knew I was not their only customer, they sure made me feel like I was which is the best feeling ever! Thanks Katie and Palmen staff!! More

"Great vehicle and purchase experience" My new Jeep Grand Cherokee is the second vehicle I've purchase from Palmen and from Chuck Shovain. Found him very easy to deal with during the entire My new Jeep Grand Cherokee is the second vehicle I've purchase from Palmen and from Chuck Shovain. Found him very easy to deal with during the entire purchase process on both occasions. The convenience of purchasing from a dealership close to home is important to me, as well as benefitting the local community. More

Fast, nice to work with and painless Painless process of buying my jeep here. Trade in was appraised quickly, dealership was reasonable, and Katie Schwabb and Steve Schwaab were excellen Painless process of buying my jeep here. Trade in was appraised quickly, dealership was reasonable, and Katie Schwabb and Steve Schwaab were excellent people to work with. Very friendly and respectful of my time. I'll be recommending this dealership to friends who are in-market. Thanks for a positive, dealership experience. Much better than the norm.. More

East , Friendly negotiations with Matt Collins! We just purchase a Chrysler 300 from Matt Collins. He is awesome , fair and friendly to negotiate with. He listened and he was the one who actually We just purchase a Chrysler 300 from Matt Collins. He is awesome , fair and friendly to negotiate with. He listened and he was the one who actually picked out the car for based on what we were looking for. There was one in inventory that was perfect. Love the car. We have also purchased and Aspen from Palmen.. Love the free car washes. More

Very pleased My wife and I just purchased a new Dodge Caravan at Palmen of Racine and were very happy with how hard Vince Gedgaudas and the other staff worked to a My wife and I just purchased a new Dodge Caravan at Palmen of Racine and were very happy with how hard Vince Gedgaudas and the other staff worked to a arrange a deal we were happy with. I highly recommend that others do their car shopping at this dealership. More

It started out good... THEN.. Originally I was looking at the 2015 Durango, I was doing most of the leg work online via email. Negotiated the trade value of my Ram, got the financi Originally I was looking at the 2015 Durango, I was doing most of the leg work online via email. Negotiated the trade value of my Ram, got the financing in place. Then I went to the dealership to look at the Durango, and decided it was not roomy enough. So to save face, and to try and show my appreciation for all the work that was already done, I just decided to go into a new Ram. They did not have the one I wanted in stock, so I gave a $500 good faith deposit and did a dealer search myself online and found one in Michigan. So they went to Michigan to get it for me. In the mean time, I was communicating with the salesman on the incentives that I wanted and were offered, which was 0% for 72 months. He said that was not an issue and everything was set. So a few days later, I went to pick up the truck at the dealership, got into the finance office and was told the rate would be 1.9% for 72 months, which does not sound like a lot, but it adds over $3000 to the overall price of the truck! I got mad and left. Had they told me the rate was going to be 1.9% in the beginning, that would have been one thing, but to lead me on until I got to the dealership to find out that the rate was actually 1.9% and not 0% like I was told, that's a different story. After a few days of negotiations, they offered to add another $500 to my trade, but it still cost me $2500 more than I originally was planning on spending. I ended up leasing the truck at the end. I am a business owner and honesty is always the best when it comes to dealing with customers, and its a shame that most if the car dealerships in this country have to appear to be misleading. So it was my first purchase at this dealership, and probably my last. If they would have made good on the entire thing, it would have been a 5 star rating and a very positive review. More

beyond the call of duty! Vince Gedgaudas stayed much later than he should have to get our son into a car he could afford! We had bought a car a few months because our son had Vince Gedgaudas stayed much later than he should have to get our son into a car he could afford! We had bought a car a few months because our son had smashed our new 2014 Ford Focus twice so we bought a 2014 Dodge Challenger(husbands midlife crisis car!) & we were confident if he could get us into what we wanted he could also help us get our son into what he needed!! We're glad to know him & he's already helped our son with questions he's had while we're on the road hauling cars!! Keep up the Great Work Vince!! Kody O'Haver was a big help crunching numbers too!! Very good experience for our son buying his 1st car from Palmen!! THANKS SO MUCH!! Steve & Colette Mevis More

Quick reliable service department Over the past 15 years I have purchased 7 new vehicle from this dealership for myself and wife. All of these vehicle have been serviced by this deale Over the past 15 years I have purchased 7 new vehicle from this dealership for myself and wife. All of these vehicle have been serviced by this dealerships service department. They have been friendly and very reliable. Each oil change, tire rotation or recall has been handled in a fast and as scheduled. Nothing but good things to say about the service. More