Palmen Dodge Chrysler Jeep Of Racine

Nephew's Mazda purchase My nephew and I originally contacted the dealership via internet and when we arrived they were ready with the vehicle to show us right away and we wer My nephew and I originally contacted the dealership via internet and when we arrived they were ready with the vehicle to show us right away and we were treated extremely well. The vehicle was better than expected and Jerad Holmes was extremely helpful and was with us thru every step of the purchase. More

New Renegade purchase My husband and I had visited the car show in Milwaukee. We had the opportunity to drive a Jeep Renegade Trailhawk. Quite impressive. The young lady th My husband and I had visited the car show in Milwaukee. We had the opportunity to drive a Jeep Renegade Trailhawk. Quite impressive. The young lady that rode along with us was extremely knowledgable. We were pretty well decided that we would purchase this vehicle sooner than later. After visiting another Jeep dealership in Milwaukee we were unable to come to a purchase price agreement and left the dealership without purchasing. After going through SAMs club I received a call from Tonya at Palmen who in turn invited us in to the dealership. Our visit was very pleasant and at the end of our test drive we were able to come to a good price on the new vehicle and a good trade in on our car. Buying a car isn't usually a good experience but Matt proved that wrong. We will be back next year, 2017, when my husbands lease is up on his jeep. I give the dealership and mostly our salesman two thumbs way up. More

good experience all around I bought a 2006 Dodge Grand Caravan. Katie is very friendly and helpful. Shortly after I bought it the check engine light did come on. It ended up bei I bought a 2006 Dodge Grand Caravan. Katie is very friendly and helpful. Shortly after I bought it the check engine light did come on. It ended up being the egr valve but they fixed it free of charge. All around I am very satisfied with my experience and I plan on buying my next vehicle from them. More

Willing to Negotiate I gave the $ amount I could afford and Chuck Shovain was able to get me into the vehicle that fit my needs. John Becker in Finance was quick and effic I gave the $ amount I could afford and Chuck Shovain was able to get me into the vehicle that fit my needs. John Becker in Finance was quick and efficient. Jerad Holmes helped me get my iPhone connected. Overall, great experience. More

remarkable It was amazing experience Tim really helped to make sure that I had the right jeep to fit every aspect of my life. Very friendly warm environment. It was amazing experience Tim really helped to make sure that I had the right jeep to fit every aspect of my life. Very friendly warm environment. More

Very friendly Great salesmanship and costumer service. Helpful with making my first car purchase. Definitely will be recommending Jerad Holmes. Will be back when I' Great salesmanship and costumer service. Helpful with making my first car purchase. Definitely will be recommending Jerad Holmes. Will be back when I'm ready for another new car. More

A Big waste of time The whole ordeal was a nightmare. I filed for a loan on line and was called to come in so I did and test drove the mini van and filled out more paper The whole ordeal was a nightmare. I filed for a loan on line and was called to come in so I did and test drove the mini van and filled out more paper work this was on a Saturday and after I was there for a couple of hours I was told the banks were closed and they would let us know on Monday, Than on Monday Matt G called and said now they needed my last pay stubs and w-2. Then on Monday they said I need a co signer and I said no so they were suppose to give me back my $500 deposit and they have not so far and now Wednesday Matt sent me an e-mail thanking me for my purchase of a new car. Stay clear they don't know what they are doing and you can see that their customer service is no good. I would not recommend by anything from Palmen. More

GREAT EXPERIENCE Thank you Katie for all your assistance and for making it a wonderful experience purchasing a new Jeep. I feel like the proverbial phoenix, rising fro Thank you Katie for all your assistance and for making it a wonderful experience purchasing a new Jeep. I feel like the proverbial phoenix, rising from the ashes in my Renegade. More

"A refreshing car buying experience!" We went in with a good idea of what we wanted to purchase. Vince was wonderful showing us all the different options available. He was not pushy, he We went in with a good idea of what we wanted to purchase. Vince was wonderful showing us all the different options available. He was not pushy, he did not try to sell us more than what we wanted. This was very refreshing. Vince was very professional and very down to earth. We actually enjoyed getting to know him. After the purchase Vince was extremely patient showing us all the ins and outs of our new vehicle. We were there past closing hours and I'm sure he wanted to go home. Never did we feel he skipped over or rushed through anything. Thank you Vince and Palmen for a job well done. More

Great customer service! I had a great experience with the Palmen team including Tonya who answered my internet request and Matt who showed me the car of my inquiry. The resp I had a great experience with the Palmen team including Tonya who answered my internet request and Matt who showed me the car of my inquiry. The response was quick and my questions and requests were answered very quickly. Matt had the car washed and sitting out front for me to view. He had great knowledge and was very friendly and helpful. He also took additional photos for me to look at prior to my arrival. When I returned to pick up the vehicle Matt also helped me return my rental vehicle. Great job Matt! Thanks so much! More