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Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
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8320 Washington Ave

Racine, WI

53406

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Showing 2,528 reviews

July 24, 2021

Service is always top notch. Patti is always super attentive and the work is always done quick. There's never any doubt that things are done right. More

by thegoedlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Service visits here typically include a degree of aggravation that most other auto brands & repair centers seem to have overcome in recent years. For example, Service Reps should be knowledgeable ab More

by ed
Recommend Dealer
No
Employees Worked With
Wally Clark
Aug 10, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review. All customer input is valuable and appreciated. As I stated in a private follow up when we first received the review, I apologize that you feel your experiences here have been less than satisfactory and would like to look into your history further. Unfortunately DealerRater only provides us with your screen name - "ed" - I am unable to link that to any recent service visits, and also the reason I could not find a phone number to call to follow up. If you wish to provide me with the full customer name and make/model of the vehicle I will gladly look into things further and get back to you directly. You can provide that to me by responding here privately or by using my direct contact info below. Thank-you again and have a nice day! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen Hours: Mon-Fri, 8am-6pm

July 22, 2021

very good people to talk to very helpfull on parts sales spanish talking guy sergio duran very helpfull n respectfull on how to treat people More

by gustavoduran351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sergio duran
July 22, 2021

I bought my last two Durangos from them because they take time to explain and show you what you need to know. Awesome. My man Chuck Shovain is the one I feel most comfortable to work. Thank you Chuck. More

by docgerb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The financial man in the last office at the end of the short hall. Awesome , Chuck Schovain, Teddy Hendrix
July 21, 2021

Kind and courteous assistance. Great with call backs and keeping you informed. Appreciate when detailing is offered, nice picking up the car looking brand new again. More

by kelley.klinkhammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
July 21, 2021

Awesome experience and I love my jeep...Tom took care of me right away. He knew exactly what my budget was and what I could afford. More

by mjones4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Berlin, Teddy Hendrix
July 20, 2021

Patti is the best. She is the reason I keep coming back to palmen. She listens and understands and explains things thoroughly. Very pleased with her More

by nicole1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

Always friendly with great service. Very professional and prompt. Nice waiting area. I had an oil change and tire rotation today on my 2019 Dodge Charger. More

by cindil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
July 20, 2021

wonderful sevice and was in and out.. love they have shuttle service if needed while your vehicle is in the shop.. been going to them for years I trust them over some of these other places and reasonabl More

by meyers.kristine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Patti was so kind and courteous! She even offered me a shuttle when I mentioned walking to an appointment while my car was being worked on. I felt appreciated as a customer and was very appreciative of gr More

by samantha3785
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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