Back

Palmen Dodge Chrysler Jeep Of Racine

Racine, WI

4.3
2,528 Reviews
For years, Palmen Chrysler Dodge Jeep RAM in Racine has been the premier retailer of new and used Chrysler, Dodge and Jeep vehicles for the Racine, WI area. Our dedicated sales staff, knowledgeable finance associates and expertly trained technicians are all here to make your experience fun, easy and hassle-free! We also carry an inventory of OEM auto parts, so anything automotive you need is here at Palmen Chrysler Dodge Jeep RAM in Racine. Call us today at (888) 712-7068 to find out how we can help you!
Contact Dealership

8320 Washington Ave

Racine, WI

53406

Directions

By Type

Showing 2,528 reviews

August 05, 2021

I continue to take my vehicle to Palmen in Racine because they are competitively priced, have prompt turnaround and Patti makes the experience pleasant. She always is friendly, quick to greet me and get’s m More

by wrseidel50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2021

Always good service and they are always so friendly and nice. That is why I go back and recommend the company to my friends. Glad I bought my car from them More

by btangerstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Appointment was at 4:30 - my vehicle was not done until around 6:00 pm. Seems I was forgotten or overlooked Unacceptable! The only reason I keep coming back to Palmen service is because of Patti Osterga More

by dancemom1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to complete this review. All customer feedback is welcome and considered valuable. I apologize for the delay and any additional inconvenience it may have caused. It is my understanding that once it was caught by Patti she notified you immediately and we completed the service at no charge. I hope this helps to show that we value your business and relationship with Patti, and keeps you coming back well into the future. Thank-you again, your patience and understanding are greatly appreciated. Jim Brinkman Customer Relations Mgr Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

July 30, 2021

The oil change was great, but it took over 45 minutes to wash my truck. I was sitting by the car wash and they washed other customers cars ahead of mine. Thee people came in after me and I had an appointmen More

by wmconard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

It was f***** up!!!!!The people tried to change a fuel It was f***** up!!!!! The people tried to change a fuel pump when we already had a new fuel pump put in it they took all the gas out of my car and di More

by thomasanderson1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wally Clark
July 29, 2021

Patti O. is the best there is. She not only does a good job in making sure my Van is serviced correctly but she also listens to the stories of an 87 year old Geezer (me) that I often tell her, but more im More

by STUPHOTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Brinkman
July 27, 2021

Came in for oil change and tire rotation, and an error about the start/ stop system. They troubleshot the error and put parts on order, not a big deal, so that was fine. I had asked if they could do a 5 More

by jdthird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wally Clark
Aug 10, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank you for taking the time to provide this review. We appreciate all customer feedback and consider it valuable. As I stated in a private follow up when we first received your review, I apologize for the 5th tire not getting rotated in and will gladly schedule that to be done for you ASAP. Unfortunately DealerRater only provides us with your screen name - "jdthird" - which I was unable to match with any customer/vehicle in our system, and why I was unable to call directly to follow up. You can either reach me here privately, or by using my direct contact info below, and I will set things up for you. I apologize for the inconvenience, and appreciate your patience and understanding. Have a great day! Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

July 27, 2021

Chuck was very nice helpful and pleasant. The guy that handles the finance part was really pleasant. Also everyone got a great laugh when I came in with a sales paper instead of showing what I was looking More

by CLYTISEMCGEE12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Schovain, Teddy Hendrix
July 27, 2021

Work was completed ahead of time, saving down time on vehicle. Very good job on that. Have visited this Dealership before, always been satisfied. Also a good place to buy. More

by donaldungerecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
July 27, 2021

Tim was excellent kept us informed and got us the best deal for as much service as we needed. Took a lot time explaining everything to us!! More

by loberg05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
...
13
...