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Palm Springs Subaru - Service Center

Cathedral City, CA

4.9
41 Reviews

41 Reviews of Palm Springs Subaru - Service Center

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November 05, 2024

Alyssa is professional, friendly and always informative, and helpful. Additionally, when my car’s work is completed, Alyssa drives my car to the nearest door in the dealership where I am usually waiting! More

by Tyr8histor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Jutras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Palm Springs Subaru responded

Thank you so much for your sincere review of Alyssa and 5-star rating. We appreciate you choosing Palm Springs Subaru! Kind Regards, Michael Wilkes General Manager

September 19, 2024

Service personnel were very friendly and professional. I forgot the name of the person who served me. It maybe one of those without picture. More

by Lilian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Garofano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Palm Springs Subaru responded

Thank you so much, Lilian, for your 5-star review! We are so pleased to hear your experience was exceptional. Thank you for choosing Palm Springs Subaru! Kind Regards, Michael Wilkes General Manager

August 27, 2024

Very polite, kind and nice Personal, I would definitely recommend my family and friends to Subaru in Palm Springs. More

by Juanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leaha Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Palm Springs Subaru responded

Thank you so much Juanita for your 5-star review! We are so pleased to hear your experience was exceptional and thank you for your recommendation. We appreciate you! Kind Regards, Michael Wilkes General Manager

August 20, 2024

Staff are friendly and courteous. Environment is clean. Appointment can easily be accommodated to meet clients need. More

by teamram2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Palm Springs Subaru responded

Thank you so much for your review! If there is anything we can do to improve your experience in the future please do not hesitate to reach out. We appreciate your business and thank you for choosing Palm Springs Subaru! Kind Regards, Michael Wilkes General Manager

August 19, 2024

Their customer service is unparalleled. It is because of this I will be a lifelong customer. Sarah Hageman is fabulous!!! More

by richard.fugmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hageman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Palm Springs Subaru responded

Richard your kind review and 5-star rating made our day! Thank you so much for taking the time to leave a review and for choosing Palm Springs Subaru! We appreciate you. Kind Regards, Michael Wilkes General Manager

August 13, 2024

I received exceptional service today. Subaru personnel were knowledgeable, courteous and very professional. It is much appreciated. More

by rlpz796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hageman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everado Montana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Palm Springs Subaru responded

Thank you so very much for your 5-star review! We can't thank you enough for your kind words and for choosing Palm Springs Subaru for your service needs. Kind Regards, Michael Wilkes General Manager

August 01, 2024

P. S. Subaru is the best dealership in the desert, in the past I've dealt with Toyota, Ford, and Honda. Subaru is by far the best. My service advisor Jau More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hageman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Medero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Hester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Palm Springs Subaru responded

Dennis thank you so much for your 5-star review! We are so pleased to hear your experience was exceptional. Thank you for choosing Palm Springs Subaru. We appreciate you! Kind Regards, Michael Wilkes General Manager

July 18, 2024

Great service department! Always helpful & on top of things. Work gets done in a timely manner More

by APS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Palm Springs Subaru responded

We appreciate your kind words and 5-star review! Thank you so much for choosing Palm Springs Subaru! We appreciate your business. Kind Regards, Michael Wilkes General Manager

June 18, 2024

Palm Springs Subaru is the finest dealership in America. Sales, Service always a pleasant experience. The facility is clean and modern. 5 Star Dealer. I highly recommend. More

by lee.eakin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hageman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Renderos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Hester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Palm Springs Subaru responded

We are so pleased to hear your service is always pleasant and thank you for the kind words. We appreciate your review and thank you for choosing Palm Springs Subaru. Kind Regards, Michael Wilkes General Manager

June 17, 2024

Palm Springs Subaru service department are professional, courteous, and always exceed expectations. Recently showed up unannounced with a battery/electrical problem, was seen within 30 minutes, and about an More

by golfer_ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hageman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Palm Springs Subaru responded

Thank you so much for your 5-star review! We are pleased to hear the team was able to take great care of you. We appreciate you choosing Palm Springs Subaru! Kind Regards, Michael Wilkes General Manager

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