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Palm Springs Motors - Service Center
Cathedral City, CA
215 Reviews
215 Reviews of Palm Springs Motors - Service Center
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August 22, 2012
Friends DON'T let friends go to PALM SPRINGS MOTORS/QUICKLANE! Never do business with this company. During a routine oil change, their technician failed to replace multiple fluid caps, stripped MOTORS/QUICKLANE! Never do business with this company. During a routine oil change, their technician failed to replace multiple fluid caps, stripped the oil plug, and broke a major part on my engine. They never told me about it, did a crappy glue job to attempt to hide/fix it, it didn't hold. I discovered it after spelling burning oil and power steering fluid. They are trying to say it wasn't them. Funny thing is they have all the maintenance records in their system and are the only ones that have touched my vehicle. They are refusing to do the $600.00 repair. They are horrible with customer service, and have done me wrong! WORD OF MOUTH ADVERTISING, GET THE MESSAGE OUT! SAVE YOURSELF MONEY AND STAY AWAY FROM THIS COMPANY! More
by msmgrand
Employees Worked With
Multiple
May 07, 2012
Mitch made my experience in buying a Mazda for the first time (always Hondas in past)exceptional. When I went in to get it serviced for the first time yesterday, he was there to meet me and see how I was e time (always Hondas in past)exceptional. When I went in to get it serviced for the first time yesterday, he was there to meet me and see how I was enjoying my ca, and called me by name. Excellent customer service skills. More
by rhettnbr4
Employees Worked With
Mitch Mileusnic
April 10, 2012
This girl knows her stuff and is on top of it. I would trust in her with any repair I needed for my Saleen Mustang. Whatever you pay her is not enough she is top notch. trust in her with any repair I needed for my Saleen Mustang. Whatever you pay her is not enough she is top notch. More
by lvbardude
Employees Worked With
Genevee
November 18, 2010
Just tried to take my new F-150 into the Service Department for a bit of service (nothing serious). At the appointed time of 1:30 p.m. I was in Row 3 of the Service Area to see Ron, who as it turns Department for a bit of service (nothing serious). At the appointed time of 1:30 p.m. I was in Row 3 of the Service Area to see Ron, who as it turns out was away. Lots of Service Advisors around (and only 3 cars in the service aisles) and not one person made any attempt to help. Ron's office mate (Fernando or Alfredo) could not even take our keys from us so that we could leave the truck. We were parked right in front of his office - it would have taken him one minute to take the keys. We waited over 25 minutes and finally left. I am happy that I did not purchase my truck here because I would have to return. Part of vehicle sales is service and this dealership should know this and ensure that their Service Advisors are trained or in this case re-trained. This is not Ron Walker's fault (he was not there). More
by snipdog
Employees Worked With
Ron Walker
January 09, 2010
Please see review at cardealercheck.com Basically they butcherd my car; I would get it back in worse condition than brought in. Grease everywhere and took 3 times to fix problem. They put 211 miles on my butcherd my car; I would get it back in worse condition than brought in. Grease everywhere and took 3 times to fix problem. They put 211 miles on my car the 3rd time I took it in.Very poor customer service. More
by lindaberman
Employees Worked With
various
