Palm Springs Motors - Service Center

I scheduled a free oil change on my very low mileage 3 year old vehicle, (my service writer even remarked on my low mileage). After 3 hours I was told my car wash in the wash……45 minutes later it rolled year old vehicle, (my service writer even remarked on my low mileage). After 3 hours I was told my car wash in the wash……45 minutes later it rolled up. Almost 4 hours for an oil change (oh and a software update, NOTHING ELSE) is unacceptable! I could have done it my xxxx self in that time, or Jiffy-lube! Everyone was nice and friendly but…….c’mon. More

Took 2 hours for an oil change with an appointment - in at 7:00 out at 9:00 at 7:00 out at 9:00 More

They closed my dealership near my house. I was not very happy about driving to Palm Springs to just have my car serviced, BUT, I have to tell you. They guys (all of them) at Palm Springs Motors are AMAZING happy about driving to Palm Springs to just have my car serviced, BUT, I have to tell you. They guys (all of them) at Palm Springs Motors are AMAZING. They are all so friendly and seem to really care about helping me. I look forward to the next visit. My service technician George Keith is The BEST. More

Professional and positive. Cancel this if it is required to be 15 words long. Doug required to be 15 words long. Doug More

Staff was professional and efficient. My services were completed in 45 minutes, as promised by management. I was very satisfied with Palm Springs Motors. completed in 45 minutes, as promised by management. I was very satisfied with Palm Springs Motors. More

Brought in my 2013 Edge for service (60K miles) since originally leased as car #5 from PS Ford. Purchased out of lease. This check-up is ridiculous as most is done normally when brought in. I was char originally leased as car #5 from PS Ford. Purchased out of lease. This check-up is ridiculous as most is done normally when brought in. I was charged for "Battery Service" on a battery just over 4 months OLD! Bill total was $77+ and after a $20 off coupon. I think? they checked the belts and hoses, as this was only item different, than the usual checks? All t his after I had convinced my Son to purchase a lease on an Explorer, just two weeks previous!! I think that I am due to find an accredited service garage for my business. Things have changed drastically, over the past two years here and not for the better. I had a rep for at least 5 years and She went overboard to help me. No longer there of course, or I wouldn't be writing this. Losing a customer over a $23 item is not good business. I paid a gal that sat next to the service rep as Johnathan was busy and explained my complaint about a battery service that was not necessary, and She was no help at all. I called on my way back to my office and Johnathan did not seem concerned as I vented my displeasure. Must need that $23 very badly. Ben Geraci More

Went in for an oil change, they were to rotate the tires - they did not. Sent me home with a tire light on. I wonder if they changed the oil. I have been to this dealership for oil changes and service for y - they did not. Sent me home with a tire light on. I wonder if they changed the oil. I have been to this dealership for oil changes and service for years. Last couple of times disappointed. No more Palm Springs Ford. More

Made online appointment w/Quicklane it was scheduled with Ford. I needed an oil leak looked at and an oil change. I still had the leak I went back and talked to Daniel who said they did oil change and found Ford. I needed an oil leak looked at and an oil change. I still had the leak I went back and talked to Daniel who said they did oil change and found no leak and would need to have my car for 4-5 days because they may not have the parts in stock, what parts you don't even know what is leaking? Daniel suggested I go to Nissan...really after you did the oil change why not tell me that before!! I do not recommend Quicklane/Ford motor services! More

Excellent fast service. Able to connect to a pleasant human when I do phone. Competitive prices. Friendly staff. Appears to care. human when I do phone. Competitive prices. Friendly staff. Appears to care. More