Palm Springs Motors - Service Center

Great service Wally was fantastic with his knowledge and help. I will be back and hope to deal with him again. Very clean operation. He found an update from the Wally was fantastic with his knowledge and help. I will be back and hope to deal with him again. Very clean operation. He found an update from the factory that was under warranty More

recall on my f250 they got me in at a convenient time for me. they ubered me home . got it done when said it would be done. and i got a nice clean fixed truck back, they got me in at a convenient time for me. they ubered me home . got it done when said it would be done. and i got a nice clean fixed truck back, More

Service of MKZ The car was picked up, serviced, washed and returned. A loaner car was offered, but not used and a trim piece that was broken was replaced. Excellent The car was picked up, serviced, washed and returned. A loaner car was offered, but not used and a trim piece that was broken was replaced. Excellent service all around. More

Mazda Dealership has two of the BEST both, Frank Razo and Wally exude EXCELLENT customer service with years of experience making them very knowledgeable. I TRUST 100% in the mechanics there. Willing and de Wally exude EXCELLENT customer service with years of experience making them very knowledgeable. I TRUST 100% in the mechanics there. Willing and determined WALLY was a huge HELP in figuring out my car problems and alleviating stress with car repair costs. Frank and Wally make me feel like family and actually care for my concerns. WHY GO ANYWHERE ELSE?...When here you're their family. More

great service Since I purchase my car I always take it here to P.S.M. Where the service is superb! Ignacio Cazares, has always gone above and beyond on making sure Since I purchase my car I always take it here to P.S.M. Where the service is superb! Ignacio Cazares, has always gone above and beyond on making sure we are satisfied. Daniel Duarte was very professional in explaining the problem that my car had. The Shuttle service is a life saving for me! I also bring our Jeep for service on their other side where Rey takes excellent care of us!! My next purchase will be here, because of the excellent service they offer. More

Recall on 2019 Mazda Fast service, had 2 people help me get me out fast with loaner car.. Always an excellent experience when working with Frank the service rep!!! Fast service, had 2 people help me get me out fast with loaner car.. Always an excellent experience when working with Frank the service rep!!! More

Exceptional Great customer service. Everyone is so friendly and helpful. I have never had a problem getting in for service here. I travel 50+ miles just to rec Great customer service. Everyone is so friendly and helpful. I have never had a problem getting in for service here. I travel 50+ miles just to receive great service from Palm Springs Ford Quick Lane. More

Just took vehicle in for oil change and tire rotation. The service advisor called me to say there was no wheel lock tool in glovebox. He took me into service bay where I searched by tire and jack thinking The service advisor called me to say there was no wheel lock tool in glovebox. He took me into service bay where I searched by tire and jack thinking it might be there. No such luck. So they used a master to get locks off and they left them off so I could replace locks with regular lug nuts. They only had 3 so went straight to another parts store and ordered 4. When I got home decided to check glove box and in plain sight was an orange bag from Fast Lane with the lock in it clearly marked as containing the Wheel lock..Unbelievable!!! Luckily the parts stored cancelled my order with no charges!! Will make sure I get my Ford service done at a different dealership from now on!! Their oil change price was very reasonable and included a car wash but was pretty disappointed with what happened. More

Wally was very nice and professional. I had the earliest appointment at 7am. I was the second in line. I was told it would take at most 1.5 hrs. So I decided to just wait but as it turned out it took 2hrs appointment at 7am. I was the second in line. I was told it would take at most 1.5 hrs. So I decided to just wait but as it turned out it took 2hrs and 15 minutes. I just wonder why it took such a long time to just perform a regular service. Thank you More

Palm Springs Ford always takes care of the customers needs. I trust that my car is taken care of by the techs. Friendly and efficient staff needs. I trust that my car is taken care of by the techs. Friendly and efficient staff More