Palm Springs Motors Ford

Sales persons worked hard to find us the best deal possible. Very happy with the treatment, value and friendliness. Did everything possible to seal the deal with us. possible. Very happy with the treatment, value and friendliness. Did everything possible to seal the deal with us. More

This Ford dealership has been the worst experience of my life. I purchased a 2012 Ford Edge in January. My first issue came with my finance. The salesman never bothered to explain that finance is subject life. I purchased a 2012 Ford Edge in January. My first issue came with my finance. The salesman never bothered to explain that finance is subject to 10 days approval or return of vehicle. I was notified by letter that I had to return vehicle. When I went to dealership, they tell me it was a paperwork delay and letter was erroneously sent. A phone call would have been nice. Six months later and a relocation later, I went to use my paint shield package I purchased in my initial package, only to be informed the package was only valid in the Palm Springs area. Again, the salesman did not divulge all relevant information. I called three times before I spoke to Michael Beaty. It took five days and another phone call by my husband before we were informed of the status of our contract. After emails to both Michael Beaty and Scott Simmers, no one has the courtesy to call and provide us information. In addition, they claim they were unable to send copies of the correction due to email failure. Funny how they got my emails but they cannot reply. I have never been more disappointed with the customer service after the sale than with this vehicle. I would definitely never recommend this dealership to anyone. More

I needed a specific car with specific criterion, in a very short time. Mr Hayes found the car I needed, had the car delivered and ready. I was picked up at the airport and taken to the dealer. I was very short time. Mr Hayes found the car I needed, had the car delivered and ready. I was picked up at the airport and taken to the dealer. I was out the door and down the road with a new Mazda. Larry Ballard More

Outstanding customer service. I tried 10 different dealerships, but Rick Freeze was the only one who took on shot. He welcomed me into the dealership and got my and family and I into a brand new Ford dealerships, but Rick Freeze was the only one who took on shot. He welcomed me into the dealership and got my and family and I into a brand new Ford Explorer Limited. It's the wife's primary vehicle and she loves it. The entire staff was friendly and very eager to adhere to my family's needs as they sat waiting for the paperwork side of the house to finish. I was a skeptical at first because of the size of this dealership and its location, but if I was going to buy another Ford again I would make the drive to these guys... More

The salesman met us promptly upon entering the lot, greeted us, helped us find the make,color and convenience package we wanted and was very knowledgeable with the product line. Promptly introduced us greeted us, helped us find the make,color and convenience package we wanted and was very knowledgeable with the product line. Promptly introduced us to the credit manager, where the lease was signed, and we were out the door. Showed us how to use the various features. Felt like we were part of the family! More

Love Palm Springs Motors, they are efficient, friendly, and they are more like family. They take good care of you in getting you what they think would be the smartest option. and they are more like family. They take good care of you in getting you what they think would be the smartest option. More

The entire team was great to work with. Efficient, professional, knowledgeable and got to the bottom line as we requested. Abundant amount of friendliness and good humor, especially Michael Melikian. professional, knowledgeable and got to the bottom line as we requested. Abundant amount of friendliness and good humor, especially Michael Melikian. Josh Reynolds is a true afficionado of all of the features Ford has to offer and Kevin Rock reviews the required paperwork with ease and is great following up on the details. We leased a 2013 Ford Explorer which is our 10th Ford. Needless to say, we've had alot of experience with a variety of dealerships and this particular dealership is my all-time favorite! More

I had a great first time leaser experience with this dealership and would recommend them to anyone. They work very hard to make their customers happy. dealership and would recommend them to anyone. They work very hard to make their customers happy. More

I had a wonderful experience at this dealership! I got the car I wanted on my hour lunch break! Sammy in sales and Michael who was the sales manager were so nice and friendly! I actually had fun at a car the car I wanted on my hour lunch break! Sammy in sales and Michael who was the sales manager were so nice and friendly! I actually had fun at a car dealership! Between the sales people and Raymond in financing I am truly amazed at the wonderful team work they displayed! I would definately reccomend this dealership toanyone looking for a car! Thank you so much Palm Springs Motors! My family and I are enjoying the larger car! -Alexandra Boulud More