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Palm Springs Motors Ford

Cathedral City, CA

4.3
508 Reviews

69200 California 111

Cathedral City, CA

92234

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Showing 508 reviews

February 12, 2014

My experience at Palm Springs Motors was awesome. My reason for being at the dealership was to just look at cars, when I was approached by a salesman named Marcos Zacarias. He was helpful and informativ More

by Erickarodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Zacarias
Feb 13, 2014 -

Palm Springs Motors Ford responded

Ericka, thank you for taking the time to send us your feedback! We are delighted to hear that you had a great time working with Marcos while on the search for a new vehicle. Marcos is a valued member of our team and he is very good at providing top notch customer service and finding the best deals to meet your needs. We will share your comment with him. If you have any questions, please feel free to reach out to us. We look forward to working with you in the future and we hope that you will add us on Facebook and Twitter for exclusive offers! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

February 12, 2014

Jorge was very courteous and went out of his way to help understand what we wanted to get for our daughters first car. He showed us several models, both new and used, explaining the features and benefits o More

by fauj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2014 -

Palm Springs Motors Ford responded

Congratulations to your daughter on her very first car! On behalf of the Palm Springs Motors team, I would like to thank you for writing this wonderful review about your recent experience! We are very happy to hear that you enjoyed working with Jorge and that he was able to assist you throughout the entire buying process. If you have any questions, please feel free to reach out to us. We look forward to working with you in the future! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

February 11, 2014

It was an absolute pleasure working with Mr. Jonathan Alvarez. Mr. Alvarez was extremely knowledgable with the mazda product which was reassuring. Not only was he patient but also very kind. He made my c More

by Breanaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Alvarez
Feb 12, 2014 -

Palm Springs Motors Ford responded

Thank you so much for taking the time to send us your feedback! We are delighted to hear that you had a pleasant experience working with Jonathan. He is a valued member of our team and is dedicated to providing excellent customer service. It was our pleasure assisting you with your vehicle needs and we are proud that you chose our dealership. We look forward to working with you again and hope that you'll add us on Facebook and Twitter for exclusive updates and offers from our dealership! Sincerely, Richard Chew rchew@palmspringsmotors.com

February 11, 2014

We met Ben when we were shopping for a work truck for my husband. We had gone out of the Palm Springs area to see if we could get a better deal. Palm Springs Motors was our last stop for the day. We had alr More

by Bethfeist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Villarreal
Feb 12, 2014 -

Palm Springs Motors Ford responded

Beth, thank you for taking the time to send us a review on your recent visit. We are proud that you chose our dealership and happy to hear that Ben was able to find the truck that your husband needs for his new business. It was our pleasure assisting you as we strive to provide all of our customers with wonderful experiences. If you have any questions, please don't hesitate to contact us. We look forward to working with you again and we hope that you'll add us on Facebook and Twitter for exclusive updates and offers from our dealership! Sincerely, Richard Chew rchew@palmspringsmotors.com

February 11, 2014

Marc, your customer service, politeness and ease was sincerely welcoming and I thank you for your hustle! YOU WERE GREAT-and I'm loving everything about my car because of you! Thanks again ! More

by Lisa Ginel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Craig
Feb 12, 2014 -

Palm Springs Motors Ford responded

Congratulations on your new vehicle, Lisa. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased to hear that your vehicle purchase experience was so positive. Marc is a valuable member of our team and is dedicated to ensuring complete customer satisfaction. We are ecstatic to hear that you are enjoying your new car. We look forward to seeing you again! Sincerely, Richard Chew rchew@palmspringsmotors.com

February 10, 2014

I have never bought a car so quickly, so agreeably and with the knowing that I received the best possible car and deal for the money. Thank You Joe, Wayne and Scott...My heroes! More

by Robhope33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nicholas
Feb 11, 2014 -

Palm Springs Motors Ford responded

Your wonderful review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Palm Springs Motors, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to working with you again! Sincerely, Richard Chew rchew@palmspringsmotors.com

February 08, 2014

We purchased a Crossfire from Ray Salazar recently. He was very helpful, friendly and answered our questions in a friendly and knowledgeable manner. He guided us through the whole process very professiona More

by jwest46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vaneisha Foster and Freddie in finance, Ray Salazar
Feb 11, 2014 -

Palm Springs Motors Ford responded

Jay and John, thank you so much for an amazing review, we really appreciate it! We are happy to hear that Ray was knowledgeable and helped you feel at ease. We will be sure to share your comments with the team. Also, congratulations on the purchase of your vehicle! If there is anything else we can do for you please let us know, and don’t forget to check us out on Facebook and Twitter for exclusive updates and offers from our dealership. Sincerely, Richard Chew rchew@palmspringsmotors.com

February 06, 2014

This was a wonderful dealership , their customer service was remarkable. Everyone was very friendly and helpful to make the deal go smoothly and make sure that i was happy. I recommend this dealership to an More

by tdougherty202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Klang
Feb 11, 2014 -

Palm Springs Motors Ford responded

We appreciate you taking the time to share your experience with us and are happy to hear that we were able to meet your needs. At Palm Springs Motors, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Thanks again and we look forward to assisting you with all your future vehicle needs. Sincerely, Richard Chew rchew@palmspringsmotors.com

February 06, 2014

When arriving at the Ford lot my Husband and I were welcomed with smiles and harming greeting. Our sales clerk Jason Klang was the most helpful sales we have ever encountered he showed us a Jeep Wrangl More

by JazminMendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason klang
Feb 11, 2014 -

Palm Springs Motors Ford responded

Jazmin - we love hearing about customers that have a great experience at Palm Springs Motors, so thank you for telling us you are one of them! We appreciate that you trusted us with assisting you with your vehicle needs and are proud that you chose our dealership.  Please feel free to contact us if you have any questions or would like to book a future appointment. Sincerely, Richard Chew rchew@palmspringsmotors.com

February 06, 2014

i went in to look at a car and the first person to approch me was manny hernandez. really nice young man who awnserd all my questions, and ushally i have a bad experiance with sales men being there re More

by gardenhire89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Hernandez
Feb 11, 2014 -

Palm Springs Motors Ford responded

Thank you for leaving a wonderful review with high ratings! We are grateful for the chance to earn your business and we are happy that you have such great things to say about your experience working with Manny. If you need anything in the future, please remember that we are here for you. We look forward to working with you! Sincerely, Richard Chew rchew@palmspringsmotors.com

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