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Palm Springs Motors Ford

Cathedral City, CA

4.3
508 Reviews

69200 California 111

Cathedral City, CA

92234

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Showing 508 reviews

March 13, 2014

I been searching for a new car and when i was at palm springs motors, the staff was very helpful and informative and cared for my concerns. Jonathan Alvarez salesman, Gave me a variety of options as i re More

by jrnjoann56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Alvarez
Mar 14, 2014 -

Palm Springs Motors Ford responded

I thank you for taking the time out of your day to give us this positive feedback. I am glad to hear how helpful the staff was with the questions and concerns you had while you were here. Jonathan is an essential piece to our sales team here at Palm Springs Motors, and he will be happy to hear about your review. It is good to hear that you were able to get the Ford Fusion at the perfect price for you. Both Jonathan and myself look forward to seeing you at your next trip to our dealership. Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

March 10, 2014

On Saturday, March 8th, my wife and I came into Palm Springs Motors with the intent of looking to purchase her a vehicle. Jason immediately stepped in to help us find the vehicle with every item she co More

by randmfoote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Hays
Mar 12, 2014 -

Palm Springs Motors Ford responded

Thank you so much for the nice review! Jason is a key component of our team here at Palm Springs Motors and he will be happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Sincerely, Richard Chew rchew@palmspringsmotors.com

March 07, 2014

This dealership will take care of you. We not only felt welcomed by Jason Klang but more importantly he didn't waste our time showing us vehicles we weren't interested in or trying to sell us something we More

by benny4500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 12, 2014 -

Palm Springs Motors Ford responded

Thank you for sharing your experience with us! It's great to hear that you enjoyed your time at Palm Springs Motors. It is our pleasure to serve you and I hope that you will let us know if there is anything we can help you with. Please come see us again soon! Sincerely, Richard Chew rchew@palmspringsmotors.com

February 26, 2014

The best customer service I have ever received at a dealership. They were very honest it was a fairly quick process. They took the time and found me the perfect vehicle and at the price I was looking f More

by aballs99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Salazar
Feb 28, 2014 -

Palm Springs Motors Ford responded

Congratulations on your new car! We're glad to hear that our team worked hard to get you into the vehicle that you wanted at the right price. Happy driving, and we hope to see you back soon! Sincerely, Richard Chew rchew@palmspringsmotors.com

February 25, 2014

I purchased a new 2014 Ford Edge limited yesterday at Palm Springs Motors. The sales manager, Trent Hanna, the sales mgr, Billy Hayes, and the salesman, Marcos Zacarias, were all great to work with. Ma More

by suefarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Zacarias, Billy Hays
Feb 28, 2014 -

Palm Springs Motors Ford responded

We're happy to hear of your great experience and your glowing review means a lot to us. We appreciate your feedback and are glad that we were able to meet your needs. I'll be sure to share your comments with the team. At Palm Springs Motors, we always strive to ensure all of our customers are happy. We look forward to assisting you in the future and congratulations on your new Ford Edge! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

February 25, 2014

Jose was Awesome .He really made my 1st time buying a car a great experience.I highly recommend him to anyone looking to buy a new or used car. More

by Deybabe23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Zamora, Jose Zamora
Feb 28, 2014 -

Palm Springs Motors Ford responded

Thank you for taking the time to write about your experience at our dealership. All of us at Palm Springs Motors pride ourselves on our commitment to service excellence and we are happy to hear that Jose was able to provide you with a great experience. Thank you again for your kind words and we look forward to seeing you soon. Thank you! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

February 24, 2014

The best car buying experience I've had the sales person Rick Freeze was great and had great knowledge of the product, the sales management Wayne Secrist was very professional and the finance profess More

by jkripp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Freeze
Feb 25, 2014 -

Palm Springs Motors Ford responded

Thank you for taking the time to send us your feedback. Rick and Wayne are valued members of our sales team and are dedicated to ensuring that all of our customers leave completely satisfied with their purchase decision. It was our pleasure assisting you and providing you with excellent customer service. We look forward to working with you again! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

February 23, 2014

Ben Villareal was very helpful during and after the sale, courteous, attentive, patient and knowledgeable. I can't recommend him enough and I would certainly like to do business with him again. More

by olatef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Villarreal
Feb 24, 2014 -

Palm Springs Motors Ford responded

Thank you for writing this 5-star review for Ben! We are happy to know that his knowledge of our product made your experience first class. We hope you're enjoying your new vehicle, and don't hesitate to let us know if there's anything else we can do for you! Sincerely, Richard Chew of Palm Springs Motors | rchew@palmspringsmotors.com

February 20, 2014

We wanted a new Lincoln MKZ and researched all over California to find the best deal. We wanted all of the options and bells and whistles. Some of the sales people at other dealerships were not very h More

by susanjleslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Villarreal
Feb 24, 2014 -

Palm Springs Motors Ford responded

Thank you for taking the time to send us a review on your recent visit. We are proud that you chose our dealership and happy to hear that Ben was able to find the Lincoln MKZ that you were looking for at the right price. It was our pleasure assisting you as we strive to provide all of our customers with wonderful experiences. If you have any questions, please don't hesitate to contact us. We look forward to working with you again and we hope that you'll add us on Facebook and Twitter for exclusive updates and offers from our dealership! Sincerely, Richard Chew rchew@palmspringsmotors.com

February 18, 2014

Very professional sales staff, got me in to the car I wanted and payments I can afford. Ask for Ben he'll take care of you. More

by gdhuddleston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Huddleston, Ben Villarreal
Feb 19, 2014 -

Palm Springs Motors Ford responded

Congratulations on your new vehicle! We're glad to hear that Ben worked hard to get you into the vehicle that you wanted at the right price. At Palm Springs Motors we are dedicated to ensuring that all of our customers leave completely satisfied with their purchase and we are happy to hear that you are enjoying your vehicle. It was our pleasure assisting you and we look forward to working with you again. Sincerely, Richard Chew rchew@palmspringsmotors.com

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