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Palm Springs Motors Ford
Cathedral City, CA
508 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 508 reviews
May 09, 2014
Need Auto Body Work? If you ever need auto body repair work, we recommend that you bring your vehicle to Palm Springs Motors Auto Body Shop. Our car was involved in an ac If you ever need auto body repair work, we recommend that you bring your vehicle to Palm Springs Motors Auto Body Shop. Our car was involved in an accident, and after everything was said and done, these professionals made it look brand new! We are very pleased with the work performed on our vehicle, AND we recommend this auto body shop to others who live in the area. The customer service is top notch, they work as a team, and you'll be happy with the results! Do I dare say it? Sure, why not? They're miracle workers! More
by tattoo49
Employees Worked With
Palm Springs Motors Auto Body Shop: Ivan and Jane
May 07, 2014
New Toy My dad and I went into the dealership to check out prices on a new truck. Once we were parked, we already had an employee walk up to us to help us out My dad and I went into the dealership to check out prices on a new truck. Once we were parked, we already had an employee walk up to us to help us out. His name was Louie and he was very nice, he showed us a couple of trucks and then took us out for a test drive. Like with any car dealer, it takes some negotiating to get the right price and payments, but everybody in the dealership was helpful and willing to work around our needs. It was a very smooth process of picking out the truck, negotiating, and signing paperwork, they even threw in some hats [my dad is a huge hat person], a carwash, and a few tanks of gas. I will definitely be returning for my upgrade on my Ford Focus. More
by taylorrenaepowell
Employees Worked With
Louie
April 30, 2014
fabulous service!! I went in thinking I could only afford a used vehicle, but Ray was wonderful and got me into a brand new 2014 Ford Fiesta in the perfect color!! I wou I went in thinking I could only afford a used vehicle, but Ray was wonderful and got me into a brand new 2014 Ford Fiesta in the perfect color!! I would recommend Ray Salazar to ANY of my friends!! More
by mnamouse
Employees Worked With
Ray Salazar
April 29, 2014
Excellent customer service ! We recently had some body repair work done at Palm Springs Motors. The entire staff (car rental, body shop manager and administrators) were extremely We recently had some body repair work done at Palm Springs Motors. The entire staff (car rental, body shop manager and administrators) were extremely well versed in how to provide the highest level of customer service. Polite, unsolicited communication, poised, polished, etc. I have been taking our Ford products to this dealership for over five years and have received the same level of consisten service. I would highly recomment this dealership to anyone!!! More
by StarRentals1
Employees Worked With
Jerry Soto
April 09, 2014
Jason found the vehicle I was looking for. Expedited the whole process for me. 2 hrs and it was n my garage.Had a great experience with serv.manager Brian as well. whole process for me. 2 hrs and it was n my garage.Had a great experience with serv.manager Brian as well. More
by mtclosson
Employees Worked With
Jason Fling
April 08, 2014
Purchase 2014 Ford Fusion Hybrid Outstanding purchase experience. Salesman was very knowledgeable answered all of my questions. Several options and colors of the Ford Fusion Hybrid av Outstanding purchase experience. Salesman was very knowledgeable answered all of my questions. Several options and colors of the Ford Fusion Hybrid available. Highly recommend this dealership and Ray Salazar. More
by davidleem1
Employees Worked With
Ray Salazar
March 26, 2014
We went into this dealership and had amazing service. They got us what we wanted and were very helpful to make this happen. Great experience and would recommend anyone to go to buy a car from them. They got us what we wanted and were very helpful to make this happen. Great experience and would recommend anyone to go to buy a car from them. More
by Kellicox11
Employees Worked With
Allan Landon
March 20, 2014
They will promise things they can't do. Give you the vehicle yank your chain over and over again only to have you return the vehicle. My husband dealt with Ray Salazar a sales associate at that location vehicle yank your chain over and over again only to have you return the vehicle. My husband dealt with Ray Salazar a sales associate at that location. This guy gave my husband the keys to a f150 2011 truck and took our trade in, told us not to worry about it, that he would take care of him. My husband was to stop payment on the trade in and was assured the vehicle. Later we got the call. The DEAL was Done and the truck was ours. Soon after they called to say that, they were still working on the finance. A day later it was our truck. We went out of town to celebrate and upon returning we had a notice in the mail to return the vehicle. My husband called them to sort out the notice and they said it was a mistake that the TRUCK was in fact OURS. Not even half an hour later they called back saying they were sorry there was an error in communication and that the truck was NOT ours. My husband had already excepted a great new job opportunity were the truck was a valuable tool and fallen behind on his trade in vehicle payment. He got fed up with Ray and told him he had till Friday (two days) to either give him the truck or take it back but we couldn't continue wasting time. They are unreliable, untrustworthy, and lack communication among their employees. My husband also found out that they did the same thing to a friend of his. ....Palm Springs Motors IS NOT the right choice when thinking about purchasing a new vehicle More
by KarinaR
Employees Worked With
Ray Salazar
March 17, 2014
Our local dealer Palm Springs Motors palmspringsmotors.com has the worst service ever. I brought my brand new car almost a month ago with an electrical problem, could sound big but not, palmspringsmotors.com has the worst service ever. I brought my brand new car almost a month ago with an electrical problem, could sound big but not, the mechanism to open the trunk stopped working. They turned this problem into a nightmare, they made some damage to my car, scratched the glove box and two dents on the doors, took the car back and got it fixed, apparently, a week passed and a lot of damages are coming out on the area where they were working. They have the excuse of our signature on the paper that says "they fixed the problem we brought the car in for" and a video that shows us inspecting the part of the car that was fixed and we signed the car out but we were not told that we supposed to look for new damages caused by the dealer for the second time in a row. All I can say is that those problems weren't there before the car went in and now if a bring my car to them I don't know what other mayor damaged they could make. Why do I have to accept this?, I changed my car for a new one and now my new one doesn't look as a new one after only four months because they didn't take care of the problem as they should. More
by isabell
Employees Worked With
Bryan Hildebrand
March 13, 2014
My sales person Rick Freeze was very patient, knowledgeable and helpful; Rick listened to what I had to say and then explained the details and differences of the cars I looked at carefully. I f knowledgeable and helpful; Rick listened to what I had to say and then explained the details and differences of the cars I looked at carefully. I felt comfortable dealing with Rick, he did not pressure me and he promptly answered my calls and texts. Everyone I dealt with at Palm Springs Mazda was friendly and helpful and I am very happy with my new car and the price I paid. Thank you! More
by usbrit
Employees Worked With
Rick Freeze
