Palm Springs Kia

Did not receive call back for service so I went on line I called 3 times, was never connected to a service adviser, and was forced to leave voice mails each time. None of which was responded to. I ended u I called 3 times, was never connected to a service adviser, and was forced to leave voice mails each time. None of which was responded to. I ended up making a service appt. on line for an oil change. I arrived a few minutes early. My acknowledgement directed me to Andrew Sloan (who I would recommend highly). He was very pleasant, had my information and apologized for my experience. Even though I had an appointment, my car sat in the service drive well over 1 hour before they took it. Andrew did keep me updated on the progress or lack of, and did again apologize and he did seem sincere. The customer waiting area was very comfortable and the sales people I spoke with, during my wait, were very pleasant. I've had a weekend home in this area, and will be moving here full time in the next year. This KIA dealership should be my new dealership for new purchases and service. If I have the same experience on my next visit, Palm Springs KIA will "not" be that Dealership. More

Good experience Prompt service. Let me know if repairs were covered by warranty up front. Would recommend them to everyone. Friendly and courteous. Called me with rep Prompt service. Let me know if repairs were covered by warranty up front. Would recommend them to everyone. Friendly and courteous. Called me with report on car once they had all the info in front of them. More

Great! Service is always great. Thankful for Yvette and Nabor this visit. Kia services always takes care of me. I look forward to being helped by them again. Service is always great. Thankful for Yvette and Nabor this visit. Kia services always takes care of me. I look forward to being helped by them again. Thanks. More

Ruben...Stellar Salesman I was impressed by Ruben. He made me feel as a person not a quota. He made the entire process stress free. Outstanding sales man I was impressed by Ruben. He made me feel as a person not a quota. He made the entire process stress free. Outstanding sales man More

Excellent! Palm Springs Kia made my purchase a pleasure instead of the usually dreaded car buying process. Freddy was great! I was in and out in a flash. This is Palm Springs Kia made my purchase a pleasure instead of the usually dreaded car buying process. Freddy was great! I was in and out in a flash. This is the way buying or leasing a car should be! More

You not Kia if your not Kia Monica is a outstanding service advisor. When i came in knew im leaving better then i came in. My Car couldnt be in a better condition up to PAR. Monica is a outstanding service advisor. When i came in knew im leaving better then i came in. My Car couldnt be in a better condition up to PAR. More

Worse service Worst sevice ever I took my kia optima to get service and they didn’t put the filter back and so i also bought 4 tires from them and one of them was l Worst sevice ever I took my kia optima to get service and they didn’t put the filter back and so i also bought 4 tires from them and one of them was loosing air so I took it back and they said they checked and they said nothing was wrong with it and the same day afer i left it was flat again so now i called them and left a message and didn’t answer. More

A plus customer service. Monica sifuentes and her Co workers are so sweet and willing to help. She offered me a ride to work so that I didn’t have to get an Uber. It was a fa Monica sifuentes and her Co workers are so sweet and willing to help. She offered me a ride to work so that I didn’t have to get an Uber. It was a fast turn around too. Keep it up. More

Kia Soul EV repair The staff in the service department was excellent. My vehicle was at the dealership for 4 days. Each day I received a phone call from Andrew giving The staff in the service department was excellent. My vehicle was at the dealership for 4 days. Each day I received a phone call from Andrew giving me information and an update as to when the repair would be completed. It was finished on the day promised. More

Best and always good service Very friendly staff very good customer service! Been coming back for the last 3 yrs first my Rio for two yrs and now my Sorento! Very friendly staff very good customer service! Been coming back for the last 3 yrs first my Rio for two yrs and now my Sorento! More