Palm Springs Kia

Car shopping Of all the dealerships we contacted (7) this was the only dealership that answered emails in a timely manner, provided the requested information and h Of all the dealerships we contacted (7) this was the only dealership that answered emails in a timely manner, provided the requested information and had the only vehicle that had the color and options we wanted IN STOCK. The only drawback was the time required to complete the transaction including multiple trips by the sales associate to whomever, to get answers to several negotiable items. We spent nearly 4 hours trying to get the deal done. Should have taken an hour or less. Have to give sales associate more latitude in dealing with negotiable items. I can show you how to do this as I learned this process in Graduate School. Also, it took "whomever" nearly 30 minutes to find the sales tax percentage in our area but my wife found the info in less than 2 minutes via Google. Have a link set up to the Franchise Tax Board...easy fix ! More

Appreciate the personal and professional attn The staff at the service center are very personable and professional, explaining work to be done, costs, and approx amount of time for the service. To The staff at the service center are very personable and professional, explaining work to be done, costs, and approx amount of time for the service. To get an appt time was the only challenge, as I did have to call a third time after leavg 2 messages days apart. More

Friendly and easy to deal with. Ed was very friendly and not at all pushy in our purchase of our new Soul. From the test drive to the final purchase we felt no pressure and great co Ed was very friendly and not at all pushy in our purchase of our new Soul. From the test drive to the final purchase we felt no pressure and great confidence on the entire process. I have done business with Palm Springs Kia in the past and look forward to continue business in the future. More

Recall experience What ease I had making the appt the same day for a recall notification after the morning mail. Only an hour wait with very clean facilities and polit What ease I had making the appt the same day for a recall notification after the morning mail. Only an hour wait with very clean facilities and polite staff More

Great experience,, Eddie made the experience enjoyable Eddie was great to work with, genuine and honest - made my car buying experience comfortable. I would recommend KIA of Palm Springs to all looking fo Eddie was great to work with, genuine and honest - made my car buying experience comfortable. I would recommend KIA of Palm Springs to all looking for fair pricing, quality cars, and honest staff. More

Great experience I wasnt 100% sold on buying a car that day, but was sold by the friendly service and great products. My salesman was Ed. He was very knowledgeable abo I wasnt 100% sold on buying a car that day, but was sold by the friendly service and great products. My salesman was Ed. He was very knowledgeable about the cars, friendly and was willing to work around my credit issues. I was also upside down on my old car but they made it work with a better payment plan than any other dealership I visited. If your looking for a Kia, I cant recommend anywhere else but Palm Springs Kia. Shout out to Ed and also Alex in financing for the great job they did More

Expect The Unexpected Very helpful sales people. No bull, straight forward truth. Erasmo was friendly and able to get me into something I could afford and the car was more Very helpful sales people. No bull, straight forward truth. Erasmo was friendly and able to get me into something I could afford and the car was more than I expected for my budget. I did not think I could afford a Cadenza but got one right under what I was expecting to pay for it. More

Ed made the experience great I was shopping for a pre-owned vehicle and just walking the lot. The first salesman who greeted me wad pleasant but seemed only interested in making t I was shopping for a pre-owned vehicle and just walking the lot. The first salesman who greeted me wad pleasant but seemed only interested in making the sale. He kept asking me “Will this work for you?” before I even sat in the car or saw an initial price tag (there are no sticker prices on their used vehicles). He salesman went inside to check the price and came back out to introduce me to Ed. Ed interviewed me for a couple of minutes to vet an idea of what I was looking for and my price range. We drove a few cars, and while they were good, they just weren’t what I wanted. He then mentioned that he could probably get me a brand new car within my price range. We found a ‘19 Forte and Ed worked with me on the price. At no time did he pressure men or make me haggle for the price I wanted. We came to a satisfying agreement quickly, giving me a fait price on both my new car and my trade-in. I was extremely happy with his service and the end result. In fact, following my initial misgivings, I had the best experience on a car lot that I’ve had in years. More

Best I’ve had Randy was really professional and courteous. Even though the telluride is a new vehicle randy knew all about the bells and whistles. It was a pleasure Randy was really professional and courteous. Even though the telluride is a new vehicle randy knew all about the bells and whistles. It was a pleasure to work with him. More

Service was excellent for regular checkup Andrew Sloan, service advisor was outstanding! First he quickly figured out my request and took car in on the spot! He estimated one hour and was righ Andrew Sloan, service advisor was outstanding! First he quickly figured out my request and took car in on the spot! He estimated one hour and was right on! He also showed great patience with this’older’ customer More