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Palm Springs Kia
Cathedral City, CA
736 Reviews
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August 24, 2022
This dealership is amazing! Abid is the best and the man you should see when you visit Palm Springs Kia! Service was fast and everyone was so welcoming. Abid is the best and the man you should see when you visit Palm Springs Kia! Service was fast and everyone was so welcoming. More
by NJS
Employees Worked With
Abid
August 24, 2022
Andres was super helpful and very quick to answer all my questions. The purchase experience was smooth and quick. All the staff were very friendly and professional! Dealership was clean and I didn’t feel pr questions. The purchase experience was smooth and quick. All the staff were very friendly and professional! Dealership was clean and I didn’t feel pressured by anyone. Overall a very pleasant car buying experience. Andres followed up via phone call the next day to make sure everything was going well with our new vehicle. That is stellar support! More
by Christian_Arroyo
Employees Worked With
Andres
August 21, 2022
What a mess! Disorganized, disrespectful, and, disappointing. They didn't do the job right the first time they held my car captive for an entire month. When I tri Disorganized, disrespectful, and, disappointing. They didn't do the job right the first time they held my car captive for an entire month. When I tried to get them to rectify their mistake, they lost their own records of servicing the vehicle. It was a long wait for service, 2 or 3 weeks..: then They lost my reservation for service adding another 2 to 3 weeks into the second time time they held my car captive ... this time for 2 months!! Then they tried charging me for it. I already paid my deductible! Then they asked my insurance for money..: for the wrong vehicle! Then they could not communicate w my insurance. So i had to go to the dealership, tell them what yo print, then i scanned it and sent it to my insurance. They did not communicate with me or my insurance. They do not return phone calls or texts. This was the biggest nightmare of any car repair situation of my life! More
by Nuumoxx
Employees Worked With
Manny?
August 20, 2022
They do not keep to the time they give you. I had to wait an additional 3h. Because they did not take the car in until 30 minutes after they promised it would be done. Simple things like a o I had to wait an additional 3h. Because they did not take the car in until 30 minutes after they promised it would be done. Simple things like a oil change and tire plus a few check on smog issues. More
by disney1955fan
Employees Worked With
Manuel Briceno
August 20, 2022
08/19/2022- I brought my 2020 Kia Soul in to have my brakes checked and possible replaced. My service advisor, Manuel, was friendly and quoted me a piece and estimated wait time. My car was ready sooner brakes checked and possible replaced. My service advisor, Manuel, was friendly and quoted me a piece and estimated wait time. My car was ready sooner than it was estimated to be done. Thank you! More
by Lou Marron
Employees Worked With
Manuel Briceno
August 19, 2022
Ease of making an appointment was great and the service agents were knowledgeable and professional. The promised time of completion has always been right on. Highly recommend agents were knowledgeable and professional. The promised time of completion has always been right on. Highly recommend More
by RickrtolliverSatisfied
Employees Worked With
Service personnel fantastic
