Palm Springs Kia
Cathedral City, CA
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Takes 3-4 weeks just to get an appointment for even a simple service. I had to wait and they told me 1-1 1/2 hours after 3 hours they told me they there was a recall that was taking extra time - the r simple service. I had to wait and they told me 1-1 1/2 hours after 3 hours they told me they there was a recall that was taking extra time - the recall involved them handing me a cover for the 100v car charger that I had to install. I also had a issue with getting the charger to release which they said they could not find a problem , I suspect that part of the delay was the mechanics going to lunch in total I was they over 4 hours. Had delays in getting service appointments at other Kia dealers as well will not buy another Kia because of inability to get service in a timely manner. More
Ed the sale guys was wonderful and Jesse the service guy was awesome … But Yvette Was rude and Dwayne was just as rude but Jesse took care of everything was awesome … But Yvette Was rude and Dwayne was just as rude but Jesse took care of everything More
Staff are professional and helpful! I was told the vehicle was ready, but then I was told it needed tire rotation. It took longer than I was told! vehicle was ready, but then I was told it needed tire rotation. It took longer than I was told! More
Ronnie was my service tech, he was friendly, knowledgeable, and very professional. He got me in-out in a timely fashion. Thanks again for the great service. knowledgeable, and very professional. He got me in-out in a timely fashion. Thanks again for the great service. More
I didn't have an appointment, just dropped off, and they didn't treat me any different. Professional, fast and good vibes! Highly recommend! They won't disappoint. didn't treat me any different. Professional, fast and good vibes! Highly recommend! They won't disappoint. More
I've gone to this location over 4yrs.4yrs ago i had a I've gone to this location over 4yrs. 4yrs ago i had a problem ordering dupli ate keys. I never recd them. I've had very good experiences with r I've gone to this location over 4yrs. 4yrs ago i had a problem ordering dupli ate keys. I never recd them. I've had very good experiences with regular maintenance. Yvette was great yesterday. More
This dealership was efficient, friendly, upfront and took care of business. That made the car buying experience very easy and without hassle or concern. I am a very satisfied customer... care of business. That made the car buying experience very easy and without hassle or concern. I am a very satisfied customer... More
We went to two other dealers , we came to Palm Springs Abid was very informative and helpful. He sent us pictures prior to our drive out there. Excellent service Abid was very informative and helpful. He sent us pictures prior to our drive out there. Excellent service More