Palm Springs Kia

Amazing staff. My dealer Ray Dohse awesome guy who answered all my questions explained to me everything i was signing. Just overall made me feel no pressure to buy but valued and important and comfort answered all my questions explained to me everything i was signing. Just overall made me feel no pressure to buy but valued and important and comfortable. Very happy with my purchase. As well as the other staff felt like family was welcomed by everyone at Kia. Definitely recommend Kia to my friends. More

My visit on 01/07/2022 was for a recall notice. Lisa was friendly and professional during my check in and check out process. I was out within the hour. Thank you! friendly and professional during my check in and check out process. I was out within the hour. Thank you! More

Really awesum service dept. Jesse has always been on top of game, great that he remembers his clients and stays on top of their vehicle needs. Would recommend this place to everyone I know of game, great that he remembers his clients and stays on top of their vehicle needs. Would recommend this place to everyone I know More

They were kind and genuinely tried to help my get to the price point I was comfortable with. price point I was comfortable with. More

Friendly respectful service agents..love it this is my place 3 kia's I have purchased here.. thanks place 3 kia's I have purchased here.. thanks More

Fast and easy. I love my new EV Niro! Randy was so helpful and would call on others on the floor for help. Great TEAM! helpful and would call on others on the floor for help. Great TEAM! More

Great service and staff!Kept me informed of progress ….. Great service and staff! Kept me informed of progress ….. I have been very satisfied with the dealer! Great service and staff! Kept me informed of progress ….. I have been very satisfied with the dealer! More

Great service, very helpful, very cordial and very informative. Loved the coffee and hot chocolate. informative. Loved the coffee and hot chocolate. More

Palm Springs KIA was an awesome experience!!! Friendly staff and working with Mr. Abid Alanazi was awesome!! He really goes above and beyond and very thorough & knowledgeable at what he does. I would high staff and working with Mr. Abid Alanazi was awesome!! He really goes above and beyond and very thorough & knowledgeable at what he does. I would highly recommend working with Mr. Alanazi to anyone. I will definitely be back! More

I have only had dealings with this dealership's service department. My previous encounters have gone quite smoothly, but I can't say the same with this one. Their earliest appointment was a two week wait department. My previous encounters have gone quite smoothly, but I can't say the same with this one. Their earliest appointment was a two week wait. I can understand that they are busy. When making the appointment I requested that a rental car be reserved for me. My call was transferred to the service department. After approximately 5 minutes of them not answering, I hung up. A week later I called to schedule the rental and was again transferred to the service department. Still no answer after another 5 minute wait. Upon arriving for the appointment I was advised that the service would take about 2 and a half hours and was asked if I would like a ride home. I opted to wait and took a long walk. Upon my return at the appointed time, the car was not ready and it took an additional 2+ hours to complete it. The work was a routine service and a simple recall. The only additional item I asked for was to tighten the inside rear view mirror. I reminded the service advisor of the mirror problem on two occasions. Upon finally picking up the car, that repair had not been addressed. Very disappointed with the service on this visit. More