Palm Springs Kia
Cathedral City, CA
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From the moment I walked in the door they were friendly and helpful. I felt very comfortable with everyone I came in contact with and will definitely recommend these guys to my friends. It was fast and eas and helpful. I felt very comfortable with everyone I came in contact with and will definitely recommend these guys to my friends. It was fast and easy and I drove away in my new car. A great experience for this first time buyer! Thanks guys! More
I was very discouraged when looking to buy a car and take it home same day. After speaking with Larry he eased my mind and I came in. Larry and Sergio were a great help. The process was so easy and took abou it home same day. After speaking with Larry he eased my mind and I came in. Larry and Sergio were a great help. The process was so easy and took about an hour and a half start to finish. This will be my third car from Palm Springs Kia and I would definitely buy again. More
Always so nice and polite keep you updated with your car, sends you videos of your car while they are fixing it to let you know what you need to replace and what is good sends you videos of your car while they are fixing it to let you know what you need to replace and what is good More
Helpful, pleasant . Efficient, kind. These folks were motivated to do a great job and cane to explain the process as it was occurring. Bravo. Efficient, kind. These folks were motivated to do a great job and cane to explain the process as it was occurring. Bravo. More
I had to get an oil change and multiple fixes to my car. They were not sure they were able to get everything done in time but they were able to! Very helpful and were faster than the projected time. They were not sure they were able to get everything done in time but they were able to! Very helpful and were faster than the projected time. More
Took my Kia Forte in for an oil change had my appointment @ 1:15 and they told me it would be ready at 3:30 and it was and I really excited when they sent me the video and showing me what they were doing exc @ 1:15 and they told me it would be ready at 3:30 and it was and I really excited when they sent me the video and showing me what they were doing excellent job kia More
Bad experience for my first car service. Oil change and tire rotation. Agent said you’re only the second car in for service, and we have a full crew of mechanics. “We’ll have you out soon.” Oil change and tire rotation. Agent said you’re only the second car in for service, and we have a full crew of mechanics. “We’ll have you out soon.” I arrived at 8:30 am, with a promised finish time of 10 am. At 9:45am the agent said the crew is looking at my car now. I’m curious to know what happened in the first hour and 15 minutes. At 10:15am, the agent said it will be another 40-45 minutes before my car was ready. I had already told him I work at 10:30am, and that I needed the car as soon as possible. He informed me they found a nail in my tire and had to repair it. Still no explanation why it was taking so long…. At 11am I went to the service desk and requested my car. He said it was ready to go. It took him 7 minutes to finalize my bill. I ended up being 45 minutes late for work. This customer service agent is not well-suited for his job. At least he could have offered me a discount or coupon for my next service appointment. If this is the typical experience for the service department at this dealership, I’ll sell the car and never consider another purchase from them. More
The sales consultant Abid was very helpful and made the process go really fast and easy for us. Thank you all for your service. We love our 2023 Kia Sportage. process go really fast and easy for us. Thank you all for your service. We love our 2023 Kia Sportage. More