Palm Springs Kia
Cathedral City, CA
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This has been the worst experience I’ve ever had. The dealership was trying to keep my car for 3 weeks just to perform an oil change or run a diagnostic. They had my car for 4 days and made zero prog The dealership was trying to keep my car for 3 weeks just to perform an oil change or run a diagnostic. They had my car for 4 days and made zero progress. I told them I am from out of state, you would think they would offer me a temporary car for the time being and that did not happen. I will never go to a dealership ever again if I can avoid it More
First time to dealership for service good service on time got the job done quickly. Chuck in service was nice quick to get me in and out made sure everything was done. Wish they provided shuttle service got the job done quickly. Chuck in service was nice quick to get me in and out made sure everything was done. Wish they provided shuttle service or Lyft. More
Service only. It's ok but it takes at least two hours to do any service. So if your appointment is at 8 you will be there at least until 10. They don't open unt It's ok but it takes at least two hours to do any service. So if your appointment is at 8 you will be there at least until 10. They don't open until 7:30 and don't start work until 8. Waiting room has horrible, old, uncomfortable seating. No idea why cleaning woman is there at 8 and starts vacuuming and mopping. Cleaning is a nighttime job. I wouldn't go here but this is all there is. More
My Kia Soul Exclaim was recalled. Appointment was scheduled with no difficulty. Service was provided promptly and efficiently. Service staff was terrific. Appointment was scheduled with no difficulty. Service was provided promptly and efficiently. Service staff was terrific. More
Have been coming to this dealership for a while to service my kia Optima an the staff is always so helpful and friendly.....shout out especifically to chuck and Lisa you guys are awesome and very help service my kia Optima an the staff is always so helpful and friendly.....shout out especifically to chuck and Lisa you guys are awesome and very helpful made my last visit as smooth as possible More
Great fast friendly accurate service. Charles Leonard was the service advisor, and explained everything that the 8,000 mile service would cover, and was very friendly and helpful. Charles Leonard was the service advisor, and explained everything that the 8,000 mile service would cover, and was very friendly and helpful. More