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Palm Coast Ford
Palm Coast, FL
5,804 Reviews
Palm Coast Ford is your ONLY hometown dealer. We have a large selection of new, pre-owned and certified vehicles to choose from and offer multiple purchase/lease options as well as remote delivery for test drives and purchases within a 50 mile radius. With a commitment to customer service, we invite you to stop by or call to experience the difference. Lifetime Warranty & Lifetime Oil Changes is only the beginning of the benefits you'll receive when you purchase your next vehicle from Palm Coast Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,804 reviews
February 12, 2013
My wife and I entered the dealership looking for a used car primarily for her to drive to and from work. We were introduced to "Red." We told him what we were looking for and he showed us a very nice use car primarily for her to drive to and from work. We were introduced to "Red." We told him what we were looking for and he showed us a very nice used car with low mileage and at a price we could afford. He had the car detailed and filled with gas before we left the dealership. I recommend Red as an excellent salesman who is not only knowledge of Ford cars but also any car he may show to a prospective purchaser. After purchasing the car, we have received many letters and emails from other employees requesting that any time we return to the dealership we stop by an introduce ourselves. Everyone there is very friendly. More
by RonandDeb
February 11, 2013
2nd car purchased here. Jeff Moore was wonderful! Will only purchase thru him. Has great patience and will do what ever it takes to please his customer only purchase thru him. Has great patience and will do what ever it takes to please his customer More
by dorisr2001
Employees Worked With
Jeff Moore
February 06, 2013
We came in just to look at used SUV's, and left with a great 2012 Ford Edge. Our sales person, Jeff Moore, helped us zero in on the Edge. It was a perfect match for our needs, and looks great. With the de great 2012 Ford Edge. Our sales person, Jeff Moore, helped us zero in on the Edge. It was a perfect match for our needs, and looks great. With the dealership only 5 miles from our house, it makes using the lifetime free oil changes a real advantage. The entire dealership staff was helpful, and friendly. The dealership manager came over and we had a nice talk about his dealership, and the Ford Edge. We feel we made the correct choice. More
by palmcoast66
Employees Worked With
Jeff Moore, Jeff Moore
February 06, 2013
From the time I parked my car to walk into the dealership to the time I drove out all the sales people were very helpful. I guess the best part was the no pressure sales. Even after I leased the car the sa to the time I drove out all the sales people were very helpful. I guess the best part was the no pressure sales. Even after I leased the car the salesmen were still very helpful. My next car will be a Ford. Jill Couch More
by 32137ing
January 15, 2013
Be careful before you plan a trip to Palm Coast Ford. I asked for information about a used truck over the phone because I live a little over an hour away from the dealership. After we started to talk abou asked for information about a used truck over the phone because I live a little over an hour away from the dealership. After we started to talk about price I was transferred to an internet sales manager. I told him that I did not want to drive to see the truck if they weren't going to get close on the price I could pay. He assured me that if I made the trip they could do $19,500. After I drove over an hour to get to the dealership they were now telling me the best price they could do was $20,500. The internet sales manager that had told me the $19,500 price was already gone for the day. Supposedly the general manager was called and there was nothing that could be done. I wasted half the day driving to look at a truck because they told me a price over the phone that they would not honor. Johnny the original salesmen that I spoke with was very nice and helpful, but unfortunately he had no control over what his bosses had promised. The next day someone else in internet sales called me back and apologized about the situation. He told me he was going to do anything he could to get me into the truck. After that first call I never heard back from him. I bought a truck at another dealership. More
by KoryGellinger
Employees Worked With
Johnny
January 09, 2013
Sean Peveler, Chris Smith and Kenny Tuter all provided excellent customer service during the purchase of our 2012 Ford Edge LTD. All of our requirements were met and they went out of their way to ensure w excellent customer service during the purchase of our 2012 Ford Edge LTD. All of our requirements were met and they went out of their way to ensure we were satisfied with the deal and the service the dealership provides. We highly recommend buying a vehicle from Palm Coast Ford, and especially from Sean Peveler's team. More
by hrfeist
January 07, 2013
This dealer worked very hard to meet our needs for a new vechicle.We are pleased and will have many yearsof fun and dependable service.All personnel was friendly and very helpful and recommend this dealer s vechicle.We are pleased and will have many yearsof fun and dependable service.All personnel was friendly and very helpful and recommend this dealer ship highly. More
by bluebeast
December 19, 2012
Went to Palm Coast Ford to have my expedition serviced and low and behold I walked out with a brand new leased focus. On my return to learn to work the phone and radio Sean tought a dummy a little more s and low and behold I walked out with a brand new leased focus. On my return to learn to work the phone and radio Sean tought a dummy a little more still it's something new and I need to get use to it. Thanks to all. More
by LPURDY
November 20, 2012
Sean helped us with all our questions. Sean showed us many trucks and knew a lot about yet hem He was friendly and knowledgeable . We will definitely go back to Palm Coast Ford again many trucks and knew a lot about yet hem He was friendly and knowledgeable . We will definitely go back to Palm Coast Ford again More
by Cjn327
Employees Worked With
October 13, 2012
Although not my favorite way to spend the better part of an afternoon, Messrs. Sean Peveler, Kenny Tutter and, especially, Steve Peters did a great job of minimizing the pain of automotive buying and sellin an afternoon, Messrs. Sean Peveler, Kenny Tutter and, especially, Steve Peters did a great job of minimizing the pain of automotive buying and selling (from a customer's perspective!). These gentlemen proved themselves to be uncommonly adept automobile service/sales professionals, and maintained an easy-going, friendly demeanor in spite of having to attend to a myriad of tedious administrative details. Unexpected e-mail and telephonic follow-up inquiries from Messrs. Peters and Peveler also served to reinforce my initial favorable opinion of Palm Coast Ford. As for the "just OK" price-related rating, what can a sticker shock-afflicted senior citizen say? I just hope that the above-mentioned gentlemen derive a well-deserved fair share of the profits from my business. More
by Mike Schukert
Employees Worked With
