Palm Coast Ford

This was not a scheduled visit for service. Christen Santamaria had my tires checked (nail in front right tire and 3 worn) and replaced all 4 tires. She has always been friendly and showed con Christen Santamaria had my tires checked (nail in front right tire and 3 worn) and replaced all 4 tires. She has always been friendly and showed concern for getting the job done correctly and in as short of time possible. She is a very good representative for the Ford Co More

Warranty work/recall Good service, the advisor Robert went out of his way to get a steering wheel covered under warranty, however there was no communication about this, I Good service, the advisor Robert went out of his way to get a steering wheel covered under warranty, however there was no communication about this, I had to call for an update. More

Super positive Experience! Everyone is always so friendly, helpful and efficient—going out of their way to take care of my issue. Even though I was there for a service appointme Everyone is always so friendly, helpful and efficient—going out of their way to take care of my issue. Even though I was there for a service appointment for my car, my daughter’s salesperson stopped by to chat. There were a couple of other service people who greeted and took my information before I saw Mr. Eichinger, but I did not notice their names. I did not see Mr. L’Heureux yesterday, but he usually stops to talk with me/us as do other sales and service personnel. The efficient part goes without saying as they always manage to take care of any issues we might have with our vehicles in a timely manner! More

Oil Change The appointment process was simple on line. When I arrived I was greeted by a friendly staff member who took my information and directed me into the l The appointment process was simple on line. When I arrived I was greeted by a friendly staff member who took my information and directed me into the lobby. In the lobby was fresh coffee, donuts, and hotdogs. My service advisor Jon was very well spoken and helped me to make important decisions regarding my service. The service was completed in under an hour. More

Quick service. Came in under budget. They were very friendly and professional. We dealt with Robert who was very helpful. They apologized for the service taking longer then expected. They were very friendly and professional. We dealt with Robert who was very helpful. They apologized for the service taking longer then expected. We got a good price More

Palm Coast Ford Service Dept I bought my vehicle at Palm Coast Ford and I hit a bag of some building material in the road and the car was pulling to the left. The service dept had I bought my vehicle at Palm Coast Ford and I hit a bag of some building material in the road and the car was pulling to the left. The service dept had me in & out in no time at all. More

good experience I made an appointment to have my oil changed for Friday, 06/22/18 at 8:00AM. I arrived at 7:50 and my vehicle was taken in for service at 8:07. Work w I made an appointment to have my oil changed for Friday, 06/22/18 at 8:00AM. I arrived at 7:50 and my vehicle was taken in for service at 8:07. Work was done and I had my car back at 8:32. Great work! More

Love Ford Great experience best place to go lifetime oil Changes lifetime warranty and everyone is friendly and saying hello even if you are not their customer Great experience best place to go lifetime oil Changes lifetime warranty and everyone is friendly and saying hello even if you are not their customer! More

Oil change Called 4 times to try and make an appointment,left my number each time,no one ever returned my call.Finally the receptionist was able to track someone Called 4 times to try and make an appointment,left my number each time,no one ever returned my call.Finally the receptionist was able to track someone down and get an appointment for me.Had no problem once I was there for an oil change. More

Shop, visit, deliver!! I shopped online for a good deal at many dealer websites. Started working a deal at another Ford dealership which was going nowhere. Tried another dea I shopped online for a good deal at many dealer websites. Started working a deal at another Ford dealership which was going nowhere. Tried another dealership outside the state. Credit was dinged 18 times with no deal in sight. Went to Palm Coast Ford to get an oil change on another vehicle. Looked around the lot while waiting then BOOM: New 2018 Ford Focus personally delivered to my home located 6 hours away. Now that is service above and beyond! More