Palm Beach Toyota

Here's to say we had an amazing buying experience at Palm Beach Toyota, thanks to Mr. Osborne who was the sales person whom we worked with. We had a very specific car and price (Lexus RX330) which was offere Beach Toyota, thanks to Mr. Osborne who was the sales person whom we worked with. We had a very specific car and price (Lexus RX330) which was offered for sale at Palm Beach Dealership, as we are based in Wisconsin, we found the car through a web search and were skeptical to buy the car from Florida. But a simple inquiry call at the dealership, assured us that we called the right place. We reserved the car which was held for a week, and taken off the market. I had arranged to fly down, have the car tested at another dealership and if the car was clean, finalize the purchase and drive back home. Seemed far fetched but the whole process went smoothly thanks to Mr. Osborne who went over and above the normal call of duty for us…like meeting us at the designated station when I arrived from Wisconsin, arranging to go with me to a Lexus dealership where I had the car checked for mechanic reliability, getting all the paper work so I can be on my way back home in no time, and no price haggle or hidden charges, and attention to every detail to our needs and concerns was addressed in a professional manner. Such courteous and professional service is getting rare in this economic environment, and Mr. Osborne is a testament of simple, honest and kind dealing at a car dealership an asset to Palm Beach Toyota. Thank You. More

My experience today was quite pleasant. I went in for my usual oil change and prior to that, I had gotten a letter in the mail regarding purchasing a new vehicle. I did not expect to leave with a new car, b usual oil change and prior to that, I had gotten a letter in the mail regarding purchasing a new vehicle. I did not expect to leave with a new car, but everything went so smoothly right from the start. My service rep, Ed. who is always very friendly and accommodating, got me ready for my oil change and then made a call to one of their sales rep, Carcell, who advised me that I was under no pressure to trade in my car, but would help me to see if I qualified. In a matter of no time, we figured out what vehicle would best suit my needs/finances and I was shown a car on the lot. From there he worked the numbers and much to my surprise, I qualified for a brand new Corolla. From there, I went to see Rudy with finance and in no time was signing my agreement. Rudy was also very friendly and apologized for the slight inconvenience with their new system regarding getting me a new registration. I have never experienced such a friendly and speeding transaction when purchasing a car, never mind a brand new car. I would definitely recommend Toyota of Palm Beach to my friends and family. Thank you guys for such a pleasant experience with the purchase of my very first brand new car!!! More

Carcell is outstanding -- patient, caring, loves his Toyotas; went out of his way to offer help and answer questions. Felt pressured into buying extended service warranty at payment; no mention of thi Toyotas; went out of his way to offer help and answer questions. Felt pressured into buying extended service warranty at payment; no mention of this expensive and unnecessary "insurance" ever explained during sales talk. We let Manager and Customer Relations rep know about it in detail. This type of last minute sales tactic should NEVER be offered. Carcell always emailed or phoned with answers or info. Had difficulty reaching Customer Relations, Financial consultant who "sold" us the extended care policy as well as the manager. Finally reached them after waiting all day. Our "after" purchase research on the internet revealed that we DO NOT need this type of coverage and it is always available before the manufacturer's warranty runs out. Can also be bought less expensively through an outside source !! This was our second purchase of a Toyota at this dealer; the sales experience was truly no problem but the "sales pitch" for the extended warranty raised questions about dealer's customer concerns. We bought a Prius and in just a few days we are pleased with our choice after checking 5 other manufacturers. More

Both Chris and Barry extremely professional and knowledgeable. Service was super friendly and efficient. I already recommended two of my friends to this dealership and one of them end up getting T knowledgeable. Service was super friendly and efficient. I already recommended two of my friends to this dealership and one of them end up getting Toyota Prius. Im glad I when there. Thanks to the team. Sincerely, One satisfy customer. Ilona Wyszynska More

There's a huge difference between having someone sell you a car and someone looking into your situation and helping you make the best decision, regardless of the interests of a car dealership. And that's exa a car and someone looking into your situation and helping you make the best decision, regardless of the interests of a car dealership. And that's exactly what we found through Joanne Showman at Palm Beach Toyota. My wife and I had the absolutely best experience ever and will definitely go back there. Joanne's ability to listen to what we wanted, helping us to balance what we wanted and what we could comfortably afford, and dedication to make it happen made us feel like we were purchasing a car from a loved relative. The way she treated us and our young kids is something I had never seen before in any of my many car purchasing experiences. Their prices are very competitive but they do add a lot of value in the way they treat their customers. For as long as I'm living at driving distance to PB Toyota, I have no doubt I'll go back to this dealership next time I'm shopping for a car. More

After arriving at what I considered a very fair price for my 2011 Avalon Limited, I ran into a problem with the out-of-state registration of my new car and was frustrated and upset. Mr. Bowman made a point my 2011 Avalon Limited, I ran into a problem with the out-of-state registration of my new car and was frustrated and upset. Mr. Bowman made a point of looking into the problem personally. He was pleasant, curteous, thorough and followed though until the problem was solved. I sincerely appreciate the individual attention and concern he showed to my problem. Mr. Grinley was extremely patient while helping me to understand how all of the new electronic equipment in my car operated. Despite my numerous questions and visits. It's nice to know that I can continue to stop at Palm Beach Toyota anytime that a problem or question arises. I would definitely recommend their dealership. More