Palm Beach Toyota

I must say I feel totally obligated to write this review about a sales representative my husband and I have had the greatest pleasure of working with. I have to mention his name because he is simply out of about a sales representative my husband and I have had the greatest pleasure of working with. I have to mention his name because he is simply out of this world….ECXELLENT!!!! Actually, there are not enough words to describe this young man, who by the way is….JOE WARD!!!! He is easy going, very professional, honest, smart, pleasant and practical. Every customer should ask for him as he gives a new meaning to car salesman! He is never too busy to take our calls or answer questions even after our purchase. He always, ALWAYS calls back within the time frame he promises and gives us correct and up-to-date information. He is truly the best and I really do recommend him to every buyer!! He is that GREAT!! He really deserves a big promotion as he is an awesome employee! Thanks JOE for going way above and beyond for your customers. You know the meaning of good service and you certainly make your company proud. Sincerely, Rick and Barbara H. More

Jerry is great to work with. He's friendly, fun and yet very professional. He never stopped calling me offering better deals so that I would come back to close the business! He has been very helpful yet very professional. He never stopped calling me offering better deals so that I would come back to close the business! He has been very helpful and very patient. And patience is what is needed in everything we do. Rudy, on the other hand, is very knowledgeable in his field and certainly knows what he is doing. It seems he has many years of experience. I was very pleased with him. More

I walked into the dealership, was introduced to Mark and knew instictively that he was knowledgeable and knew what we were looking for. We went home in a 2013 XLE Avalon and couldn't be happier. We apprec knew instictively that he was knowledgeable and knew what we were looking for. We went home in a 2013 XLE Avalon and couldn't be happier. We appreciated all that Mark did to make sure we were satisfied with his service as well as the price. More

We would like to thank Palm Beach Toyota for providing a comfortable and easy car buying(leasing) experience. They were able to help us get into the right size vehicle for our growing family, and stay with comfortable and easy car buying(leasing) experience. They were able to help us get into the right size vehicle for our growing family, and stay within our budget. We appreciate how patient and kid friendly the staff was. Kevin was great with our son, and helped provide him with an enjoyable and memorable experience at the dealership. This was our 4th lease in a row at Palm Beach Toyota and we plan to continue when our Sienna Lease is up. We highly recommend Palm Beach Toyota and are proud to be loyal Toyota customers! Lisa and Dan K. More

Mark was the best! He got us where we needed to be as far as payments on the lease. We got a great car and we were thoroughly pleased with the way we were treated. All the managers were great and we wi far as payments on the lease. We got a great car and we were thoroughly pleased with the way we were treated. All the managers were great and we will definitely go back to see Mark the next time we lease. Thumbs up to everyone there at Palm Beach Toyota. More

When i stepped in the dealership, i was greeted by Kevin, once we told him what we were looking for, he was patient enough to assist us through the process. And even after buying the car, Kevin showed concer once we told him what we were looking for, he was patient enough to assist us through the process. And even after buying the car, Kevin showed concerns about how the car was running. I am very pleased with the car and with the customer service. Kevin is AWESOME. I am very grateful that i met him. I would recommend, this dealership to anyone interesting in buying a car. Thank you!!! More

Our Salesman Mr. Kevin was very friendly. He appeared genuine and answered all our questions. This has been the most stressfree car purchased i've made. He also sat with two children while we met with genuine and answered all our questions. This has been the most stressfree car purchased i've made. He also sat with two children while we met with the Finance representative. By the time we left the children also new his name and expressed their enjoyment in meeting him. We wish you all the best Mr. Kevin. From the Johnsons More

I have owned four Toyotas beginning with my first, a new 1980 Celica, the last a 2002 4Runner which I feel in love. And only with great reluctance did I hand the keys over to Ed Osborn at the dealership. Ho 1980 Celica, the last a 2002 4Runner which I feel in love. And only with great reluctance did I hand the keys over to Ed Osborn at the dealership. However in return I purchased a 2008 4Runner that is just beautiful and was well detailed and prepared with a full tank of gas. Although I had found my previous 4Runner online and had great success, was a bit hesitant to purchase another 4Runner unseen. However Ed sent several photos and answered every question so I felt at ease in the decision to buy from him. Additionally a "CarFax" was also included. Ed Osborn was extremely accommodating, taking care of every detail and led me through the process and we were finished within a few hours from start to finish. Before leaving the dealership I expressed my gratitude to Ed for his great service and that my plan was to purchase a new 4Runner within the next 18 months. I had driven from north-central Florida to the West Palm Beach dealership but the service and kindness of the both Ed and also Rudy (the finance director) was more than worth the trip. More

After being lied to and ripped off by Royal Palm Toyota (Southern Blvd & SR-441) I was looking to try another dealership for service work. Decided to go to Palm Beach Toyota. My appointment was handled by (Southern Blvd & SR-441) I was looking to try another dealership for service work. Decided to go to Palm Beach Toyota. My appointment was handled by Marc Friedman. What a pleasure to deal with. It was my 1st 10K service on our new Sienna and no complaints. Left feeling good and decided will continue with these folks. A few days later while I was out of town, wife hit a pothole pretty hard causing the overhead console to loosen. She contacted the dealership, was promptly attended to, issue looked at and was given a return appointment to get the part replaced. A couple of days later all was good. Marc was the service adviser again and dealt with the issue in a very professional way. My wife liked his willingness to help and that in my book is excellent customer service. Would definitely be returning back to this dealer for all my remainder service work or any other van maintenance needs. Also recommended this dealership to my friends. I also found out that both this and Royal Palm Toyota are under the same management, yet the service experience was so different. More

Excellent salesman my experience was really nice you usually dread seeing the car salesman but Selim was really helpful .he really went the extra mile so I could have the car I wanted. Also at closing o usually dread seeing the car salesman but Selim was really helpful .he really went the extra mile so I could have the car I wanted. Also at closing on my car the financial person that handled my tag and paper work was just really nice. More