Palm Beach Toyota

Pleasant experience My first time experience at Palm Beach Toyota was awesome! I had a wonderful sales rep his name was Denny Payano and he really went out of his way to My first time experience at Palm Beach Toyota was awesome! I had a wonderful sales rep his name was Denny Payano and he really went out of his way to make sure that I left satisfied and happy, and worked very hard for me to obtain the vehicle that I have . I am so grateful and so thankful for Mr. Payano. I also would like to thank Elkin Ruiz, he made the closing of the purchase less stressful. Elkin answered every question that I had concerning my loan & purchase in a professional and pleasant manner. Denny and Elkin you represented Toyota very well and I will definitely tell others about my experience at Palm Beach Toyota. More

Juan Diaz I really appreciate Mr. Diaz's patience and experience. He was calm and willing to answer each question I had. This is the first time I had someone I really appreciate Mr. Diaz's patience and experience. He was calm and willing to answer each question I had. This is the first time I had someone like him. He was clear straight forward. Thank you Juan you are the best & PB Toyota is lucky to have you!! More

Exemplary Service!!! I have become loyal to this location ONLY because of Selim Khan!! He always goes above and beyond to provide extraordinary service. Rudy in finance wa I have become loyal to this location ONLY because of Selim Khan!! He always goes above and beyond to provide extraordinary service. Rudy in finance was also extremely helpful and polite. This team knows what extraordinary service looks like!! More

Carcell will take care of you. My wife and I went to Palm Beach Toyota to test drive a few cars and see what models they had to offer. We walked up to the front door and were immedi My wife and I went to Palm Beach Toyota to test drive a few cars and see what models they had to offer. We walked up to the front door and were immediately greeted by Carcell Assroupe. From the minute we started talking, it was clear that Carcell cared very much about how he treated customers. He offered us as much guidance and assistance when we needed and not once did we feel pressured, rushed, or uncomfortable. We were able to take our time and look through several cars. It's like we weren't talking to a car salesman at all. Once we had decided that we were going to purchase a car that day, Carcell made sure that the car buying experience as stress-free and pleasurable as possible. We were satisfied throughout the whole process, from his greeting all the way through to the moment he handed me the keys and connected my phone to the car's bluetooth audio system for me. We honestly appreciated the time, patience, energy, and enthusiasm that he shared with us. I would gladly do business with Carcell again and would recommend him to anyone looking to purchase a new car. More

VISIT and See Donald, Warren or the GM for GREAT Service We have been looking for a vehicle to get into and hate going to the dealership as its always a big LONG DAY! My wife and I visited the Palm Beach Toy We have been looking for a vehicle to get into and hate going to the dealership as its always a big LONG DAY! My wife and I visited the Palm Beach Toyota dealership. We were welcomed by a funny and smiling Donald to asst us. We shared with him what we wanted to see and took us to the place to find it. The 4runner we wanted jumped out at us right away. We took it for a ride and started the process. Donald was on our side! He went and did all the paper work and didn't go back and forth, back and forth and back and forth. We talked about price, payment and there were some communication around what we wanted to do BUT NOTHING BIG or nothing like the drama you would see or hear during this process. The GM who I cannot remember his name is GREAT! We were just a few off on the price came over to me and said you are not leaving without this 4runner, even if we take a chunk off and lose a little. As a first time customer at this location he WOWed me! he was committed to getting this done to earn my business. It was the TOP of the line 4runner which means it was going to sell no matter what and he was all about making me and my wife happy! I was go back and see them again, again and again! THANK YOU to all who was involved for making this happen!! More

Unethical Sales Staff Completely unethical and dishonest sales staff. I met with 2 separate salesman the day before I bought my used Jeep from this dealership and we agreed Completely unethical and dishonest sales staff. I met with 2 separate salesman the day before I bought my used Jeep from this dealership and we agreed to terms on the vehicle. I told them I would be back the next day, because I was going to sell my old car at CARMAX so that I could use the extra money for a higher down payment. We shook hands on it and the next day I sold my car and took a taxi to buy my Jeep. When it came time to sign the paperwork, the finance manager added in a $1000 dealer fee without mentioning it. Let me be clear here, I specifically asked both salesman the day before if there were any hidden/dealer fees and they both said "no". The finance manager didn't mention it either, he just tried to slip it in without me noticing. After I caught the finance manager trying to add in a $1000 dealer fee, naturally I went to the Sales Manager and told him what happened expecting him to make the situation right. His response was "you are more than welcome to walk away from the deal, but I'm not waiving the $1000 dealer fee". If I hadn't already sold my car I would have just left the dealership. However they knew I was now in a bad situation because if I didn't buy the Jeep for an extra $1000, I would have no ride to work the next day. So, I chose paying an extra $1000 to avoid potentially losing my job. All because both their salesman lied to me. DO NOT BUY FROM THIS DEALERSHIP, THEY ARE LIARS!!!! More

Great Salesperson Jean is the reason why I will continue to come back to Toyota for all my future cars. He followed up as promised, he was pleasant, and informative. Jean is the reason why I will continue to come back to Toyota for all my future cars. He followed up as promised, he was pleasant, and informative. I will recommend Jean to anyone looking for a new vehicle. More

Kevin is a keeper! Breath of fresh air! To the point, honest and very friendly! I would recommend Kevin to anyone looking for a Toyota vehicle. Hold on to him! Breath of fresh air! To the point, honest and very friendly! I would recommend Kevin to anyone looking for a Toyota vehicle. Hold on to him! More

Palm Beach Toyota is the best. A few days ago i made my third lease vehicle at Palm Beach Toyota. This would be my second Rav 4 and i must say i am very pleased with my purchase. At A few days ago i made my third lease vehicle at Palm Beach Toyota. This would be my second Rav 4 and i must say i am very pleased with my purchase. At first i was not completely sold on the new model, but Jean Albert insisted i test drive it to see if i change my mind. I did not test drove that day, i went home and ponder over it before making a decision to get it. I went back the next day and Jean was very patient with me and assisted me in getting my transaction completed quickly. Thank you Jean! More

Awesome! Thank you John Vega. You are the best! We are glad to come there. You guys are the best Toyota dealer in South FL. Find John everyone. Thank you John Vega. You are the best! We are glad to come there. You guys are the best Toyota dealer in South FL. Find John everyone. More