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Palm Beach Toyota
West Palm Beach, FL
665 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 665 reviews
February 27, 2020
Appreciate everything including the product, the maintenance and all employees. This 2012 Prius V is my third Toyota, and I hope she never dies although I will buy a new model when the inevitable o maintenance and all employees. This 2012 Prius V is my third Toyota, and I hope she never dies although I will buy a new model when the inevitable occurs. More
by Eliza45
Employees Worked With
Filipe Corte and Daniel Davila 5 stars plus!
February 26, 2020
My experience was excellent the salesperson was very professional as well as the financial. They treated me with respect, explain everything in a way I could understand everything. But most importantly professional as well as the financial. They treated me with respect, explain everything in a way I could understand everything. But most importantly the staff at Toyota made my dream come true , which was to leave the dealer with a new car ! More
by Vanessa.restrepo2
Employees Worked With
Yuri Vazquez
June 30, 2019
Great new dealership Contacted ED for an internet sale, dealt with a salesman, Jeremiah, the manager and finance guy. All good, fair price and easy transaction. Issue with Contacted ED for an internet sale, dealt with a salesman, Jeremiah, the manager and finance guy. All good, fair price and easy transaction. Issue with the car resolved immediately. I would go back. Last purchase was from Audi Ft. Lauderdale much better off buying a preowned luxury car from these guys. Actually an honest dealership, very hard to find. More
by Kaiserseal
Employees Worked With
Ed Osborne
December 21, 2018
Service Department To whom it may concern, I usually do not take the time to write a review about a place but I’m extremely disappointed and upset about To whom it may concern, I usually do not take the time to write a review about a place but I’m extremely disappointed and upset about my experience that it was a must. My step-dad bought a brand-new Toyota Rav4 from this place and with only 400 it started giving him transmission issues. We took it to them and they did not find anything and said it was normal. After a couple weeks it got worse and the car stated shaking and moving when it was in neutral, also every time it is shifted to drive you could hear a loud noise. A video was taken as a proof of the problem. We took it back to the dealership and they said to come back in two days because they did not have a loaner to give him. We went again two days after and they still did not have a loaner for him, we still dropped off the car. A week has passed, and no one has called us about the status of the car or to even give him a loaner. Worst costumer service I have experienced, completely disappointed with the dealership and the experience. Worst service manager I have ever encountered. More
by 17STI
Employees Worked With
Jean Albert
December 10, 2018
Simply excellent Visiting Toyota of Palm Beach was truly the best experience I have ever had at a car dealership. Laurent, the salesperson who was very knowledgeabl Visiting Toyota of Palm Beach was truly the best experience I have ever had at a car dealership. Laurent, the salesperson who was very knowledgeable, first replied to my online enquiry with a video introducing himself and with a very nice offer for the vehicle I was interested in; we made an appointment and upon arriving he took time to answer all my questions and extremely pleasant. I felt comfortable and not pressured. Not only did I get an upgraded model but also he got us a very reasonable price. Of course I bought the car of my dreams. Laurent ensured I was pleased. Additionally Dan the business manager was very helpful and provided me with a price it was extremely reasonable and I could not refuse. Very personable, I saw him talking and getting involved with all the customers. He even called me the next day to make sure I was happy. The building is super modern and comfortable and they even have a barista who makes hot drinks to order. David the finance person worked very hard to get me a low interest loan. I am very very happy with my experience in with my new vehicle. I have been driving only Toyotas for more than 25 years and will continue to do so at Palm Beach Toyota. I could go on and on. I highlyvrecommend Palm Beach Toyota More
by Abdavid
Employees Worked With
David Weiner, Montpremier Laurent, Dan West
November 15, 2018
5 weeks and counting Was hit in the rear end and 5 weeks later still waiting for the car. Coming from Michigan not use to this and surprised Roger Penske accepts this! Was hit in the rear end and 5 weeks later still waiting for the car. Coming from Michigan not use to this and surprised Roger Penske accepts this! More
by Mike
Employees Worked With
Collision Services
October 30, 2018
thisone was awesome Well i was in a dealer 30 minutes ago for my service my experience was outstanding Mr. Raul Marchinares is a great person he take care every single Well i was in a dealer 30 minutes ago for my service my experience was outstanding Mr. Raul Marchinares is a great person he take care every single minute of my time in a palm beach Toyota i give to him 5 stars but i Belive he got 5 more he get great costumer service so fast and efective i'm a costumers of this dealer 17 years ago i was buy my last 3 cars in this dealer i say keep doing Raul you have big opportunity yo grow you are in a rigth place N/ put attention to this guy he is a top employeeeee More
by Agustin
Employees Worked With
Raul Marchinares 6049
August 16, 2018
Fast, Friendly, Great Service!!! I have been using the service center for 5 years. I have been working with Sherrmond Davis and I will not go anywhere else! His customer service skill I have been using the service center for 5 years. I have been working with Sherrmond Davis and I will not go anywhere else! His customer service skills are amazing! He has been a HUGE help. I always go for routine maintenance but he has pulled me out of a bind more then once. He looks up different pricing, warranties, parts and such and always gets me the best deal! He lets me know exactly what I need and what can wait until my next service appointment. He has NEVER been pushy or made me feel forced to buy something I might not need. I would HIGHLY recommend him for all of your service needs!! More
by Nikki Petrusa
Employees Worked With
Sherrmond Davis
July 07, 2018
an efficient and spectacular service I found what I was looking for, and Daydi Cano this spectacular girl she really focused with her job giving us the best services. I give her 10 stars I found what I was looking for, and Daydi Cano this spectacular girl she really focused with her job giving us the best services. I give her 10 stars of 5. Thank you. More
by nana123
Employees Worked With
Daydi Cano
May 15, 2018
oil change Went in for a basic oil change, ended up having to get new tires. They did my oil change and forgot to put the new tires on. So they had to take it ba Went in for a basic oil change, ended up having to get new tires. They did my oil change and forgot to put the new tires on. So they had to take it back to the shop. I had an appointment at 10:20 am finally got my car back at 1:58 pm. Thank god they were not busy. Also during time waiting two employees were arguing with each other, after several minutes they finally went outside, but argued right outside the main entrance. More
by Revan
Employees Worked With
Roy Gonzales
