Palisades Mazda

I had purchased a Mazda6 in 2003 and totally enjoyed the car. I had it until an unfortunate accident in 2011. Due to the age of the vehicle and the damage it was considered a total loss by the insurance com car. I had it until an unfortunate accident in 2011. Due to the age of the vehicle and the damage it was considered a total loss by the insurance company. Due to the superior design of the car, I didn't have so much as a seat belt bruise!. I was left with limited finances and purchased a used vehicle. I soon realized that repairing a vehicle, even a good one like a Volvo, is a very expensive proposition. I started to shop for a lease. Then I found Chris Kinder responding to my internet inquiries. He was informative and detailed without being too technical. He took great patience with me, showing me different options. After several emails I was convinced I needed to visit the showroom. Through a series of meetings, a test drive and even more correspondence, Chris introduced me to the Mazda3 with SkyActive engineering. The package he put together fit my financial situation and more than fulfilled my driving dreams! The combination of Chris; his knowledge and supportive sales manner; along with the phenomenal design and craft of the Mazda3...I am so pleased with my new car. John in finance made the difficult part simple and painless! He was very professional. Chris Kinder is definitely NOT the stereotypical car salesperson. He embodies the dedication, knowledge and sincerety I needed to feel confident in leasing a new vehicle. Thank you Palisades Mazda Team and Chris!!! Lynn Cella More

By far,the best experience with a dealership I've ever had. In terms of product knowledge, professionalism, friendliness, and efficiency; Chris Kinder has been aces. No hassles, no strong arm approach. J had. In terms of product knowledge, professionalism, friendliness, and efficiency; Chris Kinder has been aces. No hassles, no strong arm approach. Just the hard data and delivers as promised. I got exactly what I wanted, and walked out with my 2012 Mazda3 iTouring 6 spd MT with a big smile as big as the grin on my car's grill. Thank you very much Chris. If anyone of my friends or colleagues are interested in a Mazda, you'll be the one I'm directing them to. More

Got immediate attention to my concer, corrected quickly and efficiently. Always frienldy and gets my concern taken care of immediatley. This is the type of service you should get. Treated very fairly. A and efficiently. Always frienldy and gets my concern taken care of immediatley. This is the type of service you should get. Treated very fairly. And a cleaned car.. Thank you.. More

I brought my 2011 Mazda3 into palisades mazda after having some problems with the passenger side air bag. I left the car there with Jeff and Jason from the service department for a few days while a rep having some problems with the passenger side air bag. I left the car there with Jeff and Jason from the service department for a few days while a representative came to investigate the problem. Once the problem was determined they replaced all parts and service was free. Everyone was extremelly helpful throughout the process and called me with updates. I recommend there service over anyone and plan to do business with them for a long time. More

I brought my car in for its 20,000 service, and waited very briefly to be helped. The agent explained what would be done, how much it would cost, and how long it would take up front, then asked if there w very briefly to be helped. The agent explained what would be done, how much it would cost, and how long it would take up front, then asked if there was anything else. I remembered there was something I wanted them to take a look at. He was friendly and courteous, and when the car was almost ready he gave me an update. The waiting room is equipped with coffee, TV, and comfortable seating, which I used this time. In the past, I've taken advantage of their shuttle to the nearby mall. They'll drive you over there, then pick you up when your car's ready. I have no complaints about Mazda's service or work. Prices could be cheaper, but they're typical for a dealership. Nice people to work with. More

This is my second time buying a car from this dealer. My first experience was not the greatest, but I didn't hold it against the entire dealership. You can actually read my response from 4/16/10 to see the first experience was not the greatest, but I didn't hold it against the entire dealership. You can actually read my response from 4/16/10 to see the difference from then until now. I actually found the right person in Chris Kinder to sell me the car (CX-5)that I wanted. It just happened by chance because one of the other salespeople did not get back to me on numerous occasions. I had given another salesperson my contact information which consisted of my cell number, my email, my work number, and work email. Each time that person said they would email me details about the CX-5, when the car color I wanted would come in, but never heard anything!!! And then I met Chris Kinder. I just happened to go in because I had questions about some letter they had sent me about a sale. He said he would help me until the other salesperson was available. I told him that he could sell me the car if he got what I was looking for. I gave him my email, he responded to me the next day. He actually kept emailing me, not in a harassing way, about updates with the car that I was looking for. He kept in contact more in a few weeks than the salesperson I was originally going to see and who I bought my last car from. Chris was a pleasure to deal with. He made sure everything was as smooth as it could go. He didn't pressure me into anything I didn't want. He just listened to what I wanted and worked hard to get it for me. I wish every buying experience was as easy and simple as Chris made it. His work ethic earned him a commission that the other salesperson lost. Good for Chris!! More

I love my new Mazda 3 Hatch, just turned 1,000 miles. I went to two NJ dealers before finding Palisades Mazda. Demitri is easy to talk to and puts you at ease right away, just a nice guy to work with. H went to two NJ dealers before finding Palisades Mazda. Demitri is easy to talk to and puts you at ease right away, just a nice guy to work with. He cared about finding the car I was looking for and managed to find it. Chris helped us with the financing end and again was someone we enjoyed working with. Every time I went there, they were both very helpful. I would highly recommend this dealership, Demitri and Chris. More

The process of bringing my car in and later picking it up was very fast and hassle-free, thanks to the efficient nature of the staff. Everyone I dealt with was extremely personable and conversational; I did was very fast and hassle-free, thanks to the efficient nature of the staff. Everyone I dealt with was extremely personable and conversational; I did not simply feel like a customer. When I went to pick my car up, the nature of the repair was explained to me, as was the price. Overall it was a very pleasant experience! More

Joe was great, honest and very straight forward and the dealership pulled together our car very quickly! We appreciate the effort and we are enjoying the car! dealership pulled together our car very quickly! We appreciate the effort and we are enjoying the car! More

I've been very pleased with both the sales and service at Palisades Mazda. There are Mazda dealers closer to my home and work locations, but I'm very glad I picked these guys -- no issues, friendly service, Palisades Mazda. There are Mazda dealers closer to my home and work locations, but I'm very glad I picked these guys -- no issues, friendly service, and the car is ready when they promised. Can't do better than that! More