Palisades Mazda

Excellent customer service very professional no cheap used car salesmen tactics. I explained my situation and they worked with me, made my life easier. I'm glad I came across this dealership every person used car salesmen tactics. I explained my situation and they worked with me, made my life easier. I'm glad I came across this dealership every person I spoke to was professional and honest. Let's face it often we will go back somewhere based on quality of service not just item your looking to purchase 8 years and 5 cars later I can honestly say when I decided to purchase a brand new car I will contact them first. More

The service was done on time with no problems. Both Sal and Jason were very helpful. I strongly recommend Palisades Mazda for any sales or service requirements. and Jason were very helpful. I strongly recommend Palisades Mazda for any sales or service requirements. More

My wife and I went to check out a Mazda 3 hatchback. I've been researching cars for weeks and took a few test drives in different models. I always came back to Mazda because the 3 was fun to drive. So, with been researching cars for weeks and took a few test drives in different models. I always came back to Mazda because the 3 was fun to drive. So, with the Mazda special going on (no payment for 90 days and 0% financing) we went to Palisades Mazda. Our sales person was Mike. First, it was very hot outside when we went to check out a Mazda 3. Mike drove us to their other lot and they had a model I was interested in. A touring manual shift. It was silver. Mike pulled the car out for us to get ready for a test drive and I was pleasantly surprised when he went through all the features of the car. Mind you , it was hot out and I was just expecting to get in the car and go for a test drive just like the other previous test drive I took in different models. Mike popped the hood and went over the new Skyactive engine and safety crumble zones of the car in case of an accident, and the complete exterior of the car. He didn't have us outside for long when he asked my wife and I to sit in the car with the air conditioning on so we were cool and comfortable. But he stood outside explaining all the features and safety advantages of the interior for several minutes. I felt a bit sorry for him because of the uncomfortable weather. But he took his time and went through everything. He even asked us if we had any questions which we did, and he answered them with precise knowledge about the car. I never experienced this type of customer service from the other dealerships we visited. Then the fun began, we took it for a test drive and loved the car. Mike was one of the friendliest sales people we met. During the test drive, we had a few laughs and talked about sports. We immediately liked him. He wasn't pushy or uncomfortable to be around like the other sales people we experienced. Believe me, that's very important to us. Besides liking the car, the positive attitude and knowledge that Mike had played a big part in our decision making. He was very friendly and very professional. We got a good deal and I purchased the car. I highly recommend Palisades Mazda… and Mike! Update: Picked up my Mazda this past Saturday. Mike once again went throughout the car with me. He even connected my phone to the cars bluetooth hand free phone for me. I'm glad I decided on the Mazda 3 and also for purchasing the car from a dealer that is top notch in customer service and that provides a no-pressure buying experience. Also John in finance was polite and professional. More

Car was serviced as promised in about an hour and mechanic was extremely helpful in solving the noise I was hearing when going around bends mechanic was extremely helpful in solving the noise I was hearing when going around bends More

Jeff was great, Had my car serviced in under an hour for an oil change. Coffee was hot and area was clean. Thank You Jeff an oil change. Coffee was hot and area was clean. Thank You Jeff More

It is very easy to make an appt. The service waiting area is comfortable. Everyone that I have ever dealt with in the past 3 years was quite friendly. is comfortable. Everyone that I have ever dealt with in the past 3 years was quite friendly. More

The service professionals and sales professionals are very helpful and knowledgeable. I was able to change my appointment to the same day and it worked out well. very helpful and knowledgeable. I was able to change my appointment to the same day and it worked out well. More

Great fast service, polite and friendly. I like the late night drop off. The sales department are the best. I told all my friends to shop at Palisades Mazda and for Vovlo cars and Suv's night drop off. The sales department are the best. I told all my friends to shop at Palisades Mazda and for Vovlo cars and Suv's More

They were very nice. They made sure I got out on time to pick up my kids. They made aware of the coupons available and about my next service. They followed up pick up my kids. They made aware of the coupons available and about my next service. They followed up More

Very accommodating team! I needed to have a scheduled service performed but only had a limited window of time in order to get the service completed. Jeff and the service team were able to accommodate me service performed but only had a limited window of time in order to get the service completed. Jeff and the service team were able to accommodate me and had me in and out in under an hour! More