Paducah Ford Inc.

Do not do business I've been working in paducah for the last 3yrs and purchased my 17 f150 3.5 2yrs ago from the dodge dealership across the street and having paducah Fo I've been working in paducah for the last 3yrs and purchased my 17 f150 3.5 2yrs ago from the dodge dealership across the street and having paducah Ford religiously doing maintenance, oil change, tune up, plugs, rotation ect. This problem began 8 months ago when the truck began making strange noises on start up but everytime it went to the dealership I was given the runaround, technician says it's fine and im making more of the issue. The last time I took it in was bc it sounded as if the problem was getting worse and demanded that techs listen with me to identify and it was determined that it was a warranty issue with timing chains. After having the truck in their shop for 7 weeks, that's right 7 weeks not days, not hours 7 weeks I insisted on the tech digging further to the additional noise that didn't seem to be related to the timing chain. Result was also bad integrated wheel ends not covered by warranty as the truck has a lift. I was informed by the service mgr at the time when the truck initially went in that this is a common problem in these trucks and was shown Fords own bulletin stating parts that need to be replaced to include hub bearings, I agreed and at my cost had the work done to the tune of 1100. 7 weeks later get the truck back and due to work was not able to pick it up till late afternoon. 1st, I could immediately tell it wasn't driving right as if the alignment was way off 2nd, by 30 miles the dash lights up like a Christmas tree, abs fault, advance track fault, hill climb assist not functioning... I call back next day and not surprisingly no one was available who knew anything about my truck was in. Call back next day demanding to speak with general mgr and am told by the assistant that won't be in till Monday, it's Friday. Drove around for couple days with truck making weird noises and that's when the power steering completely fails as the truck swerves into oncoming traffic.... I'm furious at this point! I take it to the dealership 1st thing Monday morning very heated and big surprise the service mgr who has been dealing with no longer works there, I sit for 6hrs while they diagnose my truck when I am told that there's an issue with abs sensor cause by bad wheel bearings that has now toasted the electronic assist steering and pretty much ask me how I'd like to pay for it! I know this review is long but if you caught anything I've said take what I'm about to say from all of it.... do not, I repeat DO NOT do business with this dealership! They are as crooked as they come and unfortunately give car dealerships and insanely priced "service" departments a bad name and a worse reputation! To add, they informed me that they test drove and checked out the truck after the work they performed and the only thing I can say is your techs suck bc that truck drove like it had just been in a 30mph introduction with a curb and surprisingly they had nothing to do with any work done by them... xxxxxxxxx More

Great service and friendly attitude! Have been looking for a used Subaru and I found it at Paducah Ford. The Salesperson Judi Hughes made the purchase pain free. Judi was very friendly Have been looking for a used Subaru and I found it at Paducah Ford. The Salesperson Judi Hughes made the purchase pain free. Judi was very friendly and attentive, Jeremy helped me through the insurance process and Tommy made the financial part go smoothly. I left there feeling like I had made new friends. Thank you all. More

Truck shopping I am looking for a new truck. Not sure if I wand gas or diesel. Mike Felker was very helpful and knowledgeable. As I have still not decided due to the I am looking for a new truck. Not sure if I wand gas or diesel. Mike Felker was very helpful and knowledgeable. As I have still not decided due to the way I was treated I told Mr Felker I would come back and give them first shot at the sale. Thank you Mike. More

Purchase of 2015 F150 Very positive experience with salesperson Bill Regenberg and the staff at Paducah Ford. I was pleased with my test drives in various trucks until I fo Very positive experience with salesperson Bill Regenberg and the staff at Paducah Ford. I was pleased with my test drives in various trucks until I found the right one. More

Fair price great service! Thanks to Denny Caksackkar for his help with purchase and financing! Purchased red jeep rubicon four wheel drive Now I’m ready for winter weather Thanks to Denny Caksackkar for his help with purchase and financing! Purchased red jeep rubicon four wheel drive Now I’m ready for winter weather More

STX time I have purchased two vehicles for my salesman, alan. He was very easy to deal with and he helped me to get a new vehicle for less payment. I love my I have purchased two vehicles for my salesman, alan. He was very easy to deal with and he helped me to get a new vehicle for less payment. I love my new truck. More

Great purchase experience I trade about every 10 years and it was about time to upgrade my ranger to a F1 50. The vehicle that I had decided I wanted was a base model With a m I trade about every 10 years and it was about time to upgrade my ranger to a F1 50. The vehicle that I had decided I wanted was a base model With a minimum equipment I wanted. Allyn Moore showed me a vehicle that was over $6000 Higher than the one I had come in to buy. We were able to negotiate a deal and I actually paid less for the higher vehicle and got more equipment. I am tickled to death . More

New focus Great salesman and great customer service. DJ found me a car I love and Tommy got me set up with great financing. I had to buy a car quickly and the Great salesman and great customer service. DJ found me a car I love and Tommy got me set up with great financing. I had to buy a car quickly and they made the process go very fast! More

Fantastic sales force Mitch was great and went out of his way to help us get the car we wanted.... they were polite and very helpful. Would definitely recommend to anyone n Mitch was great and went out of his way to help us get the car we wanted.... they were polite and very helpful. Would definitely recommend to anyone needing a new or used car More

Awesome The salesman was great worked with me to get me a great car. Thanks to Dj Whitton will definitely come back and deal with Dj he was great The salesman was great worked with me to get me a great car. Thanks to Dj Whitton will definitely come back and deal with Dj he was great More